Overview
Work History
Education
Skills
Timeline
Generic

Cecilia Chavarria

San Antonio,TX

Overview

11
11
years of professional experience

Work History

Internet Safety Evaluator

TELUS International
07.2022 - Current
  • Contribute to safer internet browsing by reviewing and filtering potentially sensitive and adult material.

Social Media Moderator

Respondology
10.2019 - Current
  • Developed and implemented guidelines for appropriate online behavior, ensuring a positive community atmosphere.
  • Improved user experience by monitoring and addressing inappropriate content on social media platforms.

Customer Service Representative

Intuitive Solutions Call Center
12.2017 - 02.2020
  • Assisted with placing orders and handling customer complaints/refunds.

Customer Service Representative

ZULAFOOD
01.2015 - 10.2017
  • Handled inbound/outbound calls for local restaurants over phone.
  • handled complaints and concerns via phone, chat and email in a call center environment.

Education

High School Diploma -

Victory Learning Center
San Antonio, TX
09-2018

Skills

  • Account Management
  • Customer engagement via live chat
  • Proficient in computer applications
  • Order processing
  • Customer Service
  • Phone Etiquette
  • Brand representation
  • Content moderation
  • Attention to detail

Timeline

Internet Safety Evaluator

TELUS International
07.2022 - Current

Social Media Moderator

Respondology
10.2019 - Current

Customer Service Representative

Intuitive Solutions Call Center
12.2017 - 02.2020

Customer Service Representative

ZULAFOOD
01.2015 - 10.2017

High School Diploma -

Victory Learning Center

Similar Profiles

CREATE PROFILE
Cecilia Chavarria