Summary
Overview
Work History
Education
Skills
Phone - Number
Timeline
Generic

Cecilia C Sorrelman

Duncan,USA

Summary

Sales leader with a strong record at enhancing customer engagement and driving team performance. Expertise in inventory management and conflict resolution, implementing process improvements that increased order accuracy and operational efficiency. Focused on achieving results through effective communication and team development.

Overview

21
21
years of professional experience

Work History

Sales Supervisor

Harbor Freight Tools USA
Safford, AZ
06.2024 - 08.2025
  • Supervised sales team to enhance customer engagement and service quality.
  • Monitored inventory levels to ensure product availability and minimize stockouts.
  • Developed daily sales reports to track team performance and identify trends.
  • Facilitated communication between management and sales staff for operational alignment.
  • Resolved customer inquiries and complaints to maintain high satisfaction levels.
  • Processed transactions using POS system, ensuring accuracy in cash handling.
  • Maintained relationships with customers through regular follow-ups via calls and emails.
  • Implemented procedures that improved accuracy of customer orders.

Haul Truck Driver

FMI
Safford, AZ
08.2022 - 06.2024
  • Kept truck clean and in good operating condition with daily upkeep.
  • Minimized safety issues with regular vehicle inspections and proper incident reporting.
  • Kept truck cab clean and organized at all times.
  • Communicated with dispatchers for route updates, delivery instructions, and troubleshooting.
  • Adapted to changing schedules or last-minute route changes as needed.
  • Inspected vehicles before and after trips to ensure optimal performance and safety.
  • Checked tires, brakes, fluids, lights, mirrors regularly as part of preventive maintenance routines.
  • Navigated various road conditions and adjusted driving techniques accordingly.
  • Contributed to efficient mining operations by continuously moving loads to processing locations and revenues.
  • Communicated with team, customers and vendors to resolve conflicts.

Haul Truck Trainee

Freeport Mcmoran
Morenci, AZ
12.2018 - 06.2019
  • Received my green card on Haul trucks.
  • Practiced and used proper ppe.
  • Followed all instructions given to me.
  • Always on time.
  • Practiced Safety drove haul truck to and from destinations received by 402.
  • Learned radio communications.

Substitute Teacher

Morenci Arizona Public School
Morenci, AZ
08.2016 - 08.2018
  • Followed the teacher's written instructions.
  • Supported other teachers in classrooms and in common areas.
  • Used course materials to teach lessons planned by absent teacher.
  • Uphold class discipline standards to keep students on-task.
  • Kept students safe and secure with vigilant monitoring of students and visitors.
  • Taught lessons to classes in various subjects.
  • Left detailed notes to notify classroom teachers of student progress.
  • Used different teaching approaches and offered one-on-one instruction to help students with difficult concepts.
  • Uphold school discipline standards for individual students and entire classroom.
  • Updated classroom records with attendance and participation information.
  • Supervised students during quizzes and exams to prevent cheating.
  • Handled instructional, assignment and testing needs to maintain course progress.
  • Escorted students to designated safe areas during fire drills.

Warehouse/Sales

Industrial Tool & Supply
Morenci, AZ
10.2004 - 08.2008
  • Ordered tools for Phelps Dodge Employees.
  • Provided cost savings to Mine Management.
  • Followed all mining safety rules.
  • MSHA TRAINING.
  • Delivered tools and equipment to other parts of mine.
  • Left hand driving.
  • Worked on mining property.

Education

High School Diploma -

Joseph City High School
Joseph City, AZ

Education

Eastern Arizona College
Thatcher, AZ

Elementary for Math Teachers - Education

Cochise Community College
Willcox, AZ

Certification - Accounting

Northland Pioneer College
Holbrook, AZ

Massage Therapy -

Scottsdale School of Healing Arts
Scottsdale, AZ

Skills

  • Sales leadership and oversight
  • Talent and employee development
  • Cash flow management
  • Design coordination
  • Analytical thinking
  • Problem-solving skills
  • Customer service and engagement
  • Reliability and adaptability
  • Active listening
  • Multitasking abilities
  • Effective communication skills
  • Inventory management and tracking
  • Consulting expertise
  • Cost reduction strategies
  • Accounting proficiency
  • Profit and loss analysis
  • Decision-making capabilities
  • Self-motivation
  • Team leadership skills
  • Interpersonal skills
  • Conflict resolution techniques
  • Goal setting and performance management
  • Sales analysis and enablement
  • Process improvement initiatives
  • CRM software proficiency
  • Staff training and development
  • Sales campaign management strategies
  • Motivational and influencing skills
  • Systems and software expertise
  • Attention to detail in processes
  • Safety compliance measures

Phone - Number

1-(928)-322-6215

Timeline

Sales Supervisor

Harbor Freight Tools USA
06.2024 - 08.2025

Haul Truck Driver

FMI
08.2022 - 06.2024

Haul Truck Trainee

Freeport Mcmoran
12.2018 - 06.2019

Substitute Teacher

Morenci Arizona Public School
08.2016 - 08.2018

Warehouse/Sales

Industrial Tool & Supply
10.2004 - 08.2008

High School Diploma -

Joseph City High School

Education

Eastern Arizona College

Elementary for Math Teachers - Education

Cochise Community College

Certification - Accounting

Northland Pioneer College

Massage Therapy -

Scottsdale School of Healing Arts

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Cecilia C Sorrelman