Summary
Overview
Work History
Education
Skills
Animal Rescue
Timeline
Generic

Cecilia Delashaw

Sacramento,United States

Summary

Enthusiastic retail sales representative well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

4
4
years of professional experience

Work History

POWDER COAT TECHNICIAN

Yes We Powder Coat
Las Vegas, NV
2021.08 - 2022.03
  • Prepared parts for coating and followed all procedures regarding powder coating application
  • Observed safety protocols set by company to avoid hazardous conditions
  • Checked parts to verify attachment of correct identification
  • Held or positioned spray guns to direct spray onto articles
  • Met exacting tolerances when sanding and sealing final finishes
  • Assembled and disassembled iron doors to prepare for powder coating

CASHIER

Lowes Home Improvement Stores
Clovis, CA
2017.10 - 2019.12
  • Restocked and organized merchandise in front lanes
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Monitored self-checkout systems and provided assistance or intervention where required
  • Mentored new team members on POS system operation,
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Solicited customers to purchase loyalty and item protection plans
  • Performed cash, card and check transactions to complete customer purchases
  • Operated cash register to record transactions accurately and efficiently.

CUSTOMER SALES REPRESENTATIVE

Alorica Inc
Clovis, CA
2015.08 - 2016.12
  • Assisted call-in customers with questions and orders
  • Educated customers on current promotions, upgrades, or new offerings available under current plan
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards
  • Answered incoming calls in busy, fast-paced global call center
  • Escalated complicated customer account issues to supervisors and help desk workers
  • Resolved customer complaints and addressed emergency requests and needs
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions

Education

High School Diploma -

Crescent View South Charter School
06.2015

Skills

  • Outstanding Customer Service
  • Upbeat and Positive Personality
  • Excellent Verbal and Written Communication
  • Multitasking and Prioritization
  • Cash Register Operations
  • Adaptable and Flexible
  • Active Listening

Animal Rescue

I am very passionate about animals and ensuring their well being. I have worked with close friends rescuing strays in our neighborhood to bring them to safety. I have cared for them them and nursed them back to health while finding new loving homes for them.

Timeline

POWDER COAT TECHNICIAN

Yes We Powder Coat
2021.08 - 2022.03

CASHIER

Lowes Home Improvement Stores
2017.10 - 2019.12

CUSTOMER SALES REPRESENTATIVE

Alorica Inc
2015.08 - 2016.12

High School Diploma -

Crescent View South Charter School
Cecilia Delashaw