Cecilia Espino
Provo,USA
Summary
Professional with experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Mountainlands Community Health Center
02.2023 - 01.2026
- Greeted and checked in patients, ensuring accurate demographics and Insurance information.
- Scheduled appointments and managed provider calendar efficiently.
- Maintained confidentiality in compliance with HIPAA regulations.
- Assisted with EHR documentation updates.
- Answered phone calls and messages for 7 -physician Family medical facility, scheduling appointments, and handling patient inquiries.
Retail Associate
Ross Dress For Less
09.2019 - 11.2021
- Supervised front-end operations, ensuring efficient workflow and excellent customer service.
- Cross-trained in multiple roles including cashiering, sales floor and receiving.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
Education
Medical Assisting -
Mountainland Technical College
Provo, UT04-2026
High School Diploma - undefined
Independence High School
Provo, UT05-2009
Skills
- Patient scheduling & registration
- EMR / EHR Systems
- HIPAA compliance
- Vital signs & Patient Preparation
- Scheduling & Calender Management
- Medical Office Administration
- Time Management & Multitasking
Certification
- Medical Assistant (CMA)
- Basic Life Support (BLS)
- First Aid Certification
LANGUAGES
English Fluency
Spanish Fluency
Certifications
- Certified Medical Assistant
- Basic Life Support
- First Aid Certification
Timeline
Medical Receptionist
Mountainlands Community Health Center
02.2023 - 01.2026
Retail Associate
Ross Dress For Less
09.2019 - 11.2021
High School Diploma - undefined
Independence High School
Medical Assisting -
Mountainland Technical College