Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

CECILIA GONZALEZ

Fort Worth

Summary

Detail-oriented professional with extensive experience in customer service and team collaboration at PetSmart. Demonstrated expertise in ensuring safety and quality in pet care while managing multiple tasks effectively. Recognized for critical thinking and attention to detail, consistently improving service delivery in high-pressure environments. Knowledgeable in grooming, exercise, and basic animal care, fostering positive relationships with pet owners and trust with animals.

Overview

4
4
years of professional experience

Work History

Pet Bather

PetSmart
09.2023 - Current
  • Performed full bath and brush services, including nail trims and teeth brushing, following PetSmart's standards.
  • Ensured safety for associates, pets, and pet parents in all operations.
  • Took immediate action for sick or injured pets, transporting them to the vet when necessary.
  • Assisted in various departments as required to maintain operational efficiency.

Funeral Attendant

Funeraria del Angel
12.2021 - 01.2023
  • Assisted with setup of funeral services, memorials, and burials.
  • Prepared casket and deceased for visitations, including dressing and adjusting clothing.
  • Coordinated transportation of casket to service venues efficiently.
  • Executed removal, cleaning, and storage of company property post-services.
  • Packaged and loaded family mementos, keepsakes, and flowers for delivery.
  • Greeted mourners and directed them to appropriate service locations.

Education

High School Diploma -

Ulysses S. Grant High School
Van Nuys, CA
06.2020

Skills

  • Team collaboration
  • Attention to detail
  • Effective communication
  • Time management
  • Multitasking
  • Critical thinking
  • Customer service

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Pet Bather

PetSmart
09.2023 - Current

Funeral Attendant

Funeraria del Angel
12.2021 - 01.2023

High School Diploma -

Ulysses S. Grant High School

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