Hi, I’m
Cecilia Gonzalez
Moreno Valley
Overview
8
years of professional experience
1
Certification
2
Languages
Summary
Detail-oriented Team Lead specializing in warehouse operations with a focus on inbound logistics and inventory management. Proven track record in optimizing workflow, supervising teams, and enhancing customer satisfaction while adhering to safety protocols.
Work History
Forever 21Perris
Inventory Associate
03.2022 - 12.2022
Job overview
- Packing orders
- RF scanner
- Conducted regular audits to ensure inventory accuracy and identify any discrepancies
- Utilized barcode scanning technology to track and monitor inventory levels
- Optimized warehouse layout for improved organization and accessibility of inventory items
- Trained new employees on proper handling, storage, and tracking of inventory items
- Performed regular cycle counts to maintain accurate stock levels throughout the warehouse
Nippon ExpressPerris
Inbound Clerk
11.2021 - 12.2022
Job overview
- Provided exceptional customer service to inbound callers, addressing inquiries, resolving issues, and ensuring customer satisfaction
- Received and inspected incoming shipments, verifying accuracy of contents and ensuring proper documentation
- Performed regular cycle counts and audits to ensure inventory accuracy and minimize discrepancies
- Operated various material handling equipment such as forklifts and pallet jacks in a safe manner
- Assisted in loading/unloading trucks using appropriate lifting techniques to prevent injuries or damages
- Tracked inbound/outbound shipments using tracking systems/software tools
- Excel, WMS, Outlook, and work expert
TechStyle FashionPerris
Team lead
10.2025 - 05.2026
Job overview
- Operated forklifts to transport materials across warehouse safely.
- Supervised team of operators, ensuring adherence to safety protocols.
- Trained new staff on equipment operation and safety procedures.
- Utilized RF scanners to track shipments entering and leaving the warehouse facility.
- Operated forklift to move and store inventory in warehouse.
- Kept detailed records of product movements within the warehouse using computer software programs.
- Monitored stock levels and communicated shortages or discrepancies to management.
- Assessed work areas for potential hazards and took appropriate steps to mitigate risks.
Nippon ExpressPerris
Lead (Inbound/VAS/IC)
12.2022 - 10.2025
Job overview
- Trained new hires on proper handling and storage techniques to minimize product damage during the return process
- Developed and maintained strong relationships with key stakeholders to ensure alignment of goals and objectives
- Assisted customers in troubleshooting product issues over the phone or via email/chat support channels
- Expert in Receiving and put away. Keeping track of over 10k SKUs. Container log and incoming shipments. As well as scheduling incoming deliveries.
- Conducted cycle counts to verify inventory accuracy and ensure proper stock levels.
- Managed inventory control processes, ensuring accurate tracking and documentation of all incoming and outgoing products
- Performed regular cycle counts to maintain accurate stock levels throughout the warehouse
- Coordinated scheduling of departmental days off to ensure adequate staffing levels.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Garden Highway FoodsRiverside
Food Manufacturing
10.2019 - 03.2022
Job overview
- Participated in food manufacturing processes to produce quality products
- Maintained clean and sanitary work environment, adhering to food safety regulations and ensuring product safety
- Adapted to cold environment, ensuring optimal working conditions for food preservation
- Executed palletizing of products, enhancing storage efficiency and streamlining transportation
- Monitored stock levels and rotated perishable items to ensure freshness.
- Inventory. Responsibilities were to stay at end of the day and count everything we had in the room, as well as COD at end of the day
- Provided excellent customer service by addressing customer inquiries, concerns, and special requests regarding food allergies or dietary restrictions
- Operated kitchen equipment safely and efficiently, including ovens, grills, fryers, slicers, etc
Fischer mold
Machine Operator
08.2018 - 10.2019
Job overview
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Complied with company and OSHA safety rules and regulations.
Education
Chino High School
High School Diploma
05-2010
University Overview
Skills
- Warehouse management system
- SAP Warehouse Management
- Team leadership
- Training programs
- Microsoft Outlook
- Warehouse software management
- Sit-down forklift operation
- Forklift
- Equipment operation
- Shipping & receiving
- Machine Operator
- Food Production
- Warehouse experience
- Data entry
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Inventory replenishment
- RF Scanner
Certification
- Forklift Certification
- Driver's License
- Pallet Jack Certification
Languages
English
Spanish
Education
Education
otherLanguages
Languages
3,5Timeline
Team lead
TechStyle Fashion
10.2025 - 05.2026
Lead (Inbound/VAS/IC)
Nippon Express
12.2022 - 10.2025
Inventory Associate
Forever 21
03.2022 - 12.2022
Inbound Clerk
Nippon Express
11.2021 - 12.2022
Food Manufacturing
Garden Highway Foods
10.2019 - 03.2022
Machine Operator
Fischer mold
08.2018 - 10.2019
Chino High School
High School Diploma