Cecilia Greene
Great Neck,NY
Summary
Experienced Correction Captain with 11 years in corrections, including over two years in leadership. Expertise in facility security, incident investigations, policy enforcement, and emergency response. Proven ability to manage sensitive issues in fast-paced environments while maintaining clear communication and thorough documentation.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Correction Captain
NYC Department Of Correction
East Elmhurst, New York
03.2024 - Current
- Supervised and directed correction officers, ensuring safe custody, discipline, and welfare of individuals in custody.
- Responded to emergencies and critical incidents, providing decisive leadership and direction to ensure resolution.
- Led investigations into facility incidents, maintaining safety and accountability.
- Conducted thorough interviews with people in custody and staff and documented investigative findings.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
- Ensured proper documentation of incidents, maintaining accurate records for further analysis or legal proceedings.
- Acted as an authoritative source of information for staff regarding department policies, procedures, and update changes impacting corrections work environments as well as their responsibilities within them.
- Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
Correction Officer
NYC Department Of Correction
East Elmhurst, New York
08.2015 - 03.2024
- Ensured control, security, and well-being of detainees through vigilant monitoring and intervention.
- Patrolled and visually inspected housing area, yard, clinic, visits, counsel room and person in custody property and clothing to ensure welfare, security and safety.
- Facilitated effective communication among staff and detainees to uphold security and foster a safe environment.
- Employed de-escalation techniques and verbal commands to address irate individual.
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides.
- Implemented behavior management protocols for detainees and documented infractions through detailed incident reports.
- Informed people in custody and visitors of rules, safety and security procedures and responsibilities.
Education
Bachelor of Science - Mathematics
City University of New York: York College
Jamaica, NY02-2009
Skills
- Firearm Qualified
- Staff leadership
- Organizational skills
- MS Office Suite
- Interpersonal communication
Certification
- State of New York Division of Criminal Justice Services
Instructor Development Course-General Topic - 03/2023
Accomplishments
- Recognized as Employee of the Month June 2017 for outstanding practices, recognizing positive contribution and dedication.
- Awarded a Certification of Appreciation May 2022 for dedication and service.
Timeline
Correction Captain
NYC Department Of Correction
03.2024 - Current
Correction Officer
NYC Department Of Correction
08.2015 - 03.2024
Bachelor of Science - Mathematics
City University of New York: York College