Cecilia Hammond
Tacoma,WA
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed as an Account Manager at Buddy's Home Furnishing. Proven ability to analyze market trends and develop tailored solutions, ensuring client satisfaction and retention. Adept at multitasking in fast-paced environments while maintaining reliability and effective communication.
Overview
13
13
years of professional experience
Work History
Instacart Shopper
Instacart
Tacoma, WA
12.2023 - Current
- Navigated store layouts to efficiently locate and select items for customer orders.
- Ensured product quality by inspecting freshness and expiration dates during order fulfillment.
- Communicated effectively with customers regarding substitutions or item availability.
- Adapted swiftly to changing customer preferences and last-minute requests in high-pressure environments.
Account Manager
Buddy's Home Furnishing
Lakewood, WA
08.2019 - 06.2022
- Managed client relationships to ensure satisfaction and retention.
- Developed customized solutions based on client needs and preferences.
- Coordinated product delivery schedules to optimize customer experience.
- Analyzed market trends to identify opportunities for upselling services.
Associate
Jack in the Box
Tacoma, WA
04.2013 - 11.2015
- Delivered exceptional customer service during peak hours to enhance guest satisfaction.
- Operated kitchen equipment safely and efficiently, maintaining high food quality standards.
- Assisted in training new staff on food preparation and safety protocols.
- Maintained cleanliness and organization of work areas to meet health regulations.
Education
High School Diploma -
Mount Tahoma High School
Tacoma, WASkills
Great Customer Service
Fast Learning
Communication
Reliability
Multitasking
Strong Work Ethic
Timeline
Instacart Shopper
Instacart
12.2023 - Current
Account Manager
Buddy's Home Furnishing
08.2019 - 06.2022
Associate
Jack in the Box
04.2013 - 11.2015
High School Diploma -
Mount Tahoma High School