CECILIA JEFFERY
HOUSTON,TX
Summary
Hello, preferred name is Cecilia or Cece, was on my school's Varsity Girls Volleyball team. I was on my 12th grade Student Council , also was very active in school activities including community services giving back to the community. While doing so I also maintained a first job at H-E-B in early 2023 as a bagger to then be promoted to a Cashier! As a trustworthy and dedicated Partner to H-E-B with 1 year of experience serving customers and operating registers, talented at correctly taking order information and serving customers quickly. Cheerful when assisting customers with requests and meeting those special needs!
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
H-E-B Grocery
04.2023 - Current
- Maintains a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Actively listened to customers, handled concerns respectfully and quickly before any escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Yes Prep Fifth Ward
Houston, TX06.2023
Associate Degree in Nursing - Nursing Midwifery
Houston Community College
Houston, TXSkills
- I'm able to adapt to different situations
- Work well under pressure
- Hard worker, work ethical and dependable
- Collaborative and Team-Oriented
- Have good communication skills
- I'm very active and always on my feet
- Able to take on any role or challenge given to me
- Toddler/Infant's care experience
- Customer Satisfaction
- Maintaining safe environment
- Patience and Empathy
- Social Development
- Customer Satisfaction
- Maintaining safe environment
- Patience and Empathy
- Social Development
- Customer Satisfaction
- Maintaining safe environment
- Patience and Empathy
- Social Development
Future plans
As of now i'm not in school for the spring semester but i'm determined to return back fall semester to complete my endorsement classes and my certification for lash extensions. This plan is just for the upcoming months to something greater for my future! i'm very passionate about Cosmetology feeling and looking your best! It explains my path to starting the lash class which is one step closer to the other categories in Cosmetology as well as my side hustle to getting through tough times and growing as my own person. I definitely still want and see myself in Nursing just not in this present time!
Timeline
Customer Service Cashier
H-E-B Grocery
04.2023 - Current
High School Diploma -
Yes Prep Fifth Ward
Associate Degree in Nursing - Nursing Midwifery
Houston Community College
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