Cecilia Loeza
Tacoma ,WA
Summary
Dynamic Order Fulfillment Associate with proven expertise at Home Depot in shipping procedures and warehouse operations. Recognized for enhancing workflow efficiency and maintaining high customer satisfaction through effective teamwork and strong relationship-building skills. Committed to safety compliance and accuracy in order processing, consistently meeting tight deadlines.
Overview
1
1
year of professional experience
Work History
Order Fulfillment Associate
Home Depot
Tacoma, WA
05.2024 - 03.2025
- Processed customer orders accurately and efficiently to ensure timely fulfillment.
- Operated warehouse equipment including forklifts and pallet jacks to manage inventory movement.
- Collaborated with team members to maintain organized stock areas and improve workflow efficiency.
- Assisted in receiving shipments, verifying product quality, and recording discrepancies for resolution.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Interacted with guests in friendly and knowledgeable way.
- Prepared and checked outbound shipments for accuracy.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Safely and securely loaded items to prevent damage during transport.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Transported merchandise pallets to move in warehouse.
- Greeted customers and directed to requested products.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Picked and packed order items.
- Printed labels, packaged boxes, and loaded into outbound containers.
Education
High School Diploma -
Clover Park High School
Lakewood, WA06.2022
Skills
- Shipping procedures
- Packing expertise
- Warehouse operations
- Barcode scanning
- Time management
- Order picking
- Team collaboration
- Customer service
- Shipping and receiving
- Loading and unloading
- Safety compliance
- Order ticket reading
- Pick-list processing
- Order fulfillment
- Customer relationships
- Motivated team player
- Relationship building
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Order Fulfillment Associate
Home Depot
05.2024 - 03.2025
High School Diploma -
Clover Park High School