Cecilia Martinez
San Francisco,CA
Summary
Energetically led as Barista and Shift Lead at Peets Coffee, showcasing exceptional team-building and coffee preparation skills. Excelled in enhancing store operations and customer satisfaction, significantly contributing to a positive work environment. Demonstrated expertise in POS systems and verbal communication, ensuring seamless transactions and engaging customer interactions. As well as having an admiration for the layered process of making and serving coffee.
Overview
4
4
years of professional experience
Work History
Shift Lead, Barista
Peets Coffee And Tea, & Santoro Coffee
San Francisco, CA
10.2022 - 10.2024
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Tea Barista
Tea Bar And Fusion Cafe
Sacramento, California
03.2021 - 09.2021
- Prepared and served hot or cold beverages.
- Utilized POS system to receive and process customer payments.
- Described menu items to customers and suggested appealing products.
- Restocked product displays based on demand and projected sales.
Education
San Francisco State University
San Francisco, CA04-2023
High School Diploma -
C.K. McClatchy High School
Sacramento, CA05-2021
Skills
- Hospitality and professionalism
- Coffee and tea preparation
- Point-of-sale system
- Team building
- Decision-making
- Process payments
- Shipment receiving
- Supply restocking
- Verbal and written communication
Timeline
Shift Lead, Barista
Peets Coffee And Tea, & Santoro Coffee
10.2022 - 10.2024
Tea Barista
Tea Bar And Fusion Cafe
03.2021 - 09.2021
San Francisco State University
High School Diploma -
C.K. McClatchy High School
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