Cecilia McCorry
Rio Rancho
Summary
Efficient professional with 3.5 years of experience and a proven knowledge of customer communications, contract compliance, and customer retention. Aiming to leverage my skills to successfully fill the INSURANCE AGENT role at your company.
Experienced with client needs analysis and insurance policy customization. Utilizes risk management strategies to offer optimal coverage solutions. Knowledge of industry regulations and maintaining high standards of customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Insurance Agent
Commercial West Insurance Agency
11.2022 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Owner
Berenice's Cleaning Services
09.2019 - 01.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Sales Representative
Boost Mobile Store
03.2019 - 09.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Secretary
Municipal Government of Madera
10.2010 - 03.2013
- Responsible for the Municipal Recruitment board, issuing pre-cards and military cards
Secretary
Ejido Huizopa
09.2009 - 09.2010
- Responsible for payroll and provision of services to CMD
Secretary
Turismo Santana – Phoenix
03.2009 - 08.2009
- Fill out forms for people who process VISA
Sales Agent
Casio Microtec
02.2008 - 02.2009
- Sales of office equipment
Education
J.D. - Bureaucratic Law
INESAP-FSTSE
Mexico08.2012
High School Diploma -
CBTa #124
Chihuahua, MX07.2007
Skills
- Licensed insurance agent
- Customer service
- Professionalism and ethics
- Quotes and sales
- Biliguial
- Property and casualty insurance
Certification
- Licensed Insurance Agent/Broker - New Mexico Department of Insurance.
- Ethics For Agents- STATE OF NEW MEXICO OFFICE OF SUPERINTENDENT OF INSURANCE- 10/09/2024
- Protecting Your Rights As A Consumer-STATE OF NEW MEXICO OFFICE OF SUPERINTENDENT OF INSURANC-11/25/2024
- Commercial Insurance Overview Certificate- STATE OF NEW MEXICO OFFICE OF SUPERINTENDENT OF INSURANCE-11/26/2024
Languages
Spanish
Native or Bilingual
Timeline
Insurance Agent
Commercial West Insurance Agency
11.2022 - Current
Owner
Berenice's Cleaning Services
09.2019 - 01.2021
Sales Representative
Boost Mobile Store
03.2019 - 09.2019
Secretary
Municipal Government of Madera
10.2010 - 03.2013
Secretary
Ejido Huizopa
09.2009 - 09.2010
Secretary
Turismo Santana – Phoenix
03.2009 - 08.2009
Sales Agent
Casio Microtec
02.2008 - 02.2009
J.D. - Bureaucratic Law
INESAP-FSTSE
High School Diploma -
CBTa #124
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