Cecilia Medina
Sun Valley,NV
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
Work History
Picker/Packer
WALKENHORST'S
Sparks, Nevada
06.2021 - Current
- Reviewed packing slips and other documentation to properly box requested items for shipment.
- Labeled boxes and placed in outbound collection areas.
- Labeled, sorted, and organized packages for efficient delivery.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Isolated damaged items to predefined marked area to report to supervisors.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Worked efficiently to meet daily picking quotas.
- Trained new employees regarding warehouse procedures and standards.
- Selected items from warehouse inventory based on order sheets.
- Assisted in training new pickers on warehouse procedures.
- Pulled and packed product using various tools and equipment to meet order goals.
Picking/Packing Shipper
Natures bounty
Sparks, Nevada
02.2020 - 08.2020
- Issued supplies, materials and products to team members based on information from requisitions.
- Regularly inspected equipment for proper functioning and cleaned it after each use.
- Placed products on conveyors for final wrapping and shipment.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Conducted inventory checks to ensure stock levels were maintained and updated in the system.
- Ensured that all safety regulations were followed while performing work duties.
- Followed safety protocols while operating pallet jacks and forklifts for order picking.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
- Packed and prepared orders for shipping, ensuring items were securely wrapped.
Warehouse Worker
Amazon
Sparks, Nevada
06.2017 - 07.2019
- Used pallet jacks to move items to and from warehouse locations.
- Ensured safety protocols were followed at all times while operating machinery.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Transported goods to designated areas within the warehouse facility.
- Inspected incoming shipments for damage or discrepancies.
Customer Service Representative
One contact inc
Sparks, Nevada
04.2016 - 01.2017
- Developed positive relationships with customers through friendly interactions.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Led on- and off-site customer support teams across multiple time zones.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Dispatch Clerk
Harrahs Casino And Resort
Reno, Nevada
02.2013 - 04.2016
- Received or prepared work orders.
- Coordinated travel arrangements and accommodations for staff members.
- Communicated with customers and employees to answer questions or explain information.
- Answered telephones, directed calls, and took messages.
- Answered customer inquiries via phone and email.
- Troubleshot office equipment, computer hardware and software issues.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Scheduled meetings and coordinated materials to be distributed to attendees.
- Communicated with customers about requests for additional supplies or cleaning services.
- Responded promptly to guest requests regarding housekeeping issues or complaints.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Communicated with maintenance team on damages to repair.
- Maintained and updated records of room occupancy, rates, and guest requests.
Education
High School Diploma -
Edward C Reed High School
Sparks, NV06-2012
Skills
- Bilingual
- Fast learner
- Packing techniques
- Order fulfillment
- Equipment operation
- Warehouse organization
- Team collaboration
- Employee training
- Customer service
- Problem solving
- Communication skills
- Order accuracy
- Problem-solving
- Written communication
- Labeling and stocking
- Packing and shipping
Timeline
Picker/Packer
WALKENHORST'S
06.2021 - Current
Picking/Packing Shipper
Natures bounty
02.2020 - 08.2020
Warehouse Worker
Amazon
06.2017 - 07.2019
Customer Service Representative
One contact inc
04.2016 - 01.2017
Dispatch Clerk
Harrahs Casino And Resort
02.2013 - 04.2016
High School Diploma -
Edward C Reed High School