CECILIA ROJO RODRIGUEZ
Los Angeles,CA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Beehive.
Los Angeles, CA
11.2021 - 05.2024
- Balanced cash drawers at the end of each shift.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Maintained accurate records of transactions using the point-of-sale system.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Greeted customers and provided friendly customer service.
Sales Clerk
Eureka watches
Los Angeles, California
03.2019 - 10.2021
- Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
- Adhered to company guidelines for cash register operations including proper opening and closing procedures.
- Processed sales transactions accurately and efficiently utilizing POS systems.
- Developed relationships with vendors to obtain best prices on goods purchased for resale.
- Performed price checks for items requested by customers when needed.
Education
High School Diploma -
Los Angeles High School
Los Angeles, California06-2008
Some College (No Degree) - Medical Assisting
Associated Technical College
Los Angeles, CASkills
- Guest Services
- Cash Handling
- Product Merchandising
- Payment Collection
- Customer Complaint Resolution
- Customer Service
- Telephone management
- Product Knowledge
- Positive and professional
- Adaptable and Flexible
Timeline
Customer Service Cashier
Beehive.
11.2021 - 05.2024
Sales Clerk
Eureka watches
03.2019 - 10.2021
High School Diploma -
Los Angeles High School
Some College (No Degree) - Medical Assisting
Associated Technical College