Cecilia Romero-Chavez
Hercules,CA
Summary
Professional culinary specialist with strong focus on delivering exceptional results and maintaining high standards. Skilled in menu planning, event coordination, and food safety. Known for effective team collaboration and adaptability to changing needs. Reliable, flexible, and driven to achieve outstanding outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Caterer
Lemon Tree Catering Co.
04.2009 - Current
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
Associate of Arts - Culinary Arts
Contra Costa College
San Pablo, CAAssociate of Arts - General Studies
Diablo Valley College
Pleasant Hill, CASkills
- Managerial and administrative duties
- Attention to detail
- Food safety
- Problem-solving skills
- Staff development
- Spanish fluency
- Oral and written communication
- Hiring, training, and development
Certification
- Certified Servsafe manager
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Caterer
Lemon Tree Catering Co.
04.2009 - Current
Associate of Arts - Culinary Arts
Contra Costa College
Associate of Arts - General Studies
Diablo Valley College
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