Cecilia Sandoval-Sanchez
New Brunswick,NJ
Summary
Driven and versatile professional with experience at Globe Entertainment, adept in technical aptitude and teamwork. Excelled in enhancing customer experience and streamlining operations, showcasing a strong work ethic and problem-solving abilities. Trained employees, ensuring safety and efficiency, while achieving continuous improvement in service quality.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Arcade Attendant
Globe Entertainment
Atlantic City, NJ
05.2021 - Current
- Greeted customers upon entering the arcade and answered any questions they had.
- Monitored game machines for malfunctions and reported them to management.
- Inspected game cards to ensure all data was accurate.
- Maintained a clean and orderly arcade environment by wiping down surfaces, vacuuming carpets, emptying trash receptacles.
- Assisted with restocking of supplies such as tokens, tickets and other items.
- Provided customer service support to patrons who needed help using an arcade machine or playing a game.
- Interacted with children in a friendly manner while providing guidance on how to use the various games available.
- Enforced rules within the facility including no smoking, no fighting, no outside food and drinks.
- Processed payments from customers in exchange for gaming time or products purchased at the arcade.
- Adhered to safety regulations by ensuring that all equipment was operating correctly and safely used by guests.
- Performed minor repairs on arcade machines when necessary.
Kitchen Associate
Margate City Dairy Bar and Burger
Margate City, NJ
06.2024 - 08.2024
- Cleaned and sanitized all kitchen equipment and surfaces, including floors, walls, and countertops.
- Maintained a safe and orderly work environment by adhering to sanitation standards and safety regulations.
- Organized food items in the refrigerator according to expiration date.
- Stocked kitchen supplies such as utensils, plates, cups, condiments. for use during meal service.
- Stocked inventory of supplies needed for making ice cream including mix-ins, sprinkles, sauces.
- Measured out ingredients accurately according to recipe instructions before mixing into a batch.
- Trained new employees on proper use of equipment as well as safety procedures related to food handling.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
School of Arts And Sciences
Rutgers University
New Brunswick, NJ05-2027
High School Diploma -
Atlantic County Institute of Technology
Mays Landing, NJ06-2023
Skills
- Technical aptitude
- Teamwork and Collaboration
- Employee Training
- Problem-solving abilities
- Continuous Improvement
- First Aid Training
- Sales and Upselling
- Strong Work Ethic
Affiliations
- art (drawing, painting, crochet)
- gardening
- Taekwondo
Languages
Spanish
Native/ Bilingual
Certification
- CPR certified
- Did EMT courses
References
References available upon request.
Timeline
Kitchen Associate
Margate City Dairy Bar and Burger
06.2024 - 08.2024
Arcade Attendant
Globe Entertainment
05.2021 - Current
School of Arts And Sciences
Rutgers University
High School Diploma -
Atlantic County Institute of Technology
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