Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cecilia Yankton-Martin

Lakewood,CO

Summary

Seeking client-centered Eligibility Specialist with a career spent accurately managing records, handling appointment scheduling, and overseeing other administrative tasks in fast-paced/high volume settings. Committed to engaging others and delivering exceptional service. Ready to tackle new challenges in an office-based environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Surgical Technologist/Clerical Support Specialist

Denver Health
05.2022 - Current

Clerical Duties-

  • Enhanced office efficiency by streamlining clerical processes and implementing organizational systems.
  • Effectively managed multiple projects simultaneously while adhering to deadlines and prioritizing workloads accordingly.
  • Expedited workflow by accurately processing invoices, purchase orders, and expense reports in a timely manner.
  • Assisted with meeting coordination, including scheduling appointments, sending reminders, and preparing necessary documents.
  • Ensured accurate record-keeping with meticulous filing practices and effective use of electronic databases.
  • Improved overall office organization with the implementation of efficient inventory management systems for office supplies.
  • Contributed to team success by providing reliable administrative support to managers and colleagues when needed.

Surgical Tech Duties-

  • Conversed with people from different cultures daily, providing a high level of respect and patience with each interaction.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
  • Maintained accurate records of surgical procedures and patient information, contributing to streamlined documentation and effective patient care.
  • Assisted in the development of updated policies and procedures for the surgical department, resulting in improved safety measures and overall efficiency.
  • Collaborated effectively with multidisciplinary teams to optimize patient care before, during, and after surgery.
  • Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
  • Performed inventory management duties for the operating room supplies, ensuring adequate stock levels at all times.


Dental Assistant/Front Desk Receptionist

Denver Health
06.2016 - 10.2020


  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Dental Assistant

Adventure Dental and Vision
01.2012 - 06.2016
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.

Education

Associate of Applied Science - Surgical Technology

Pima Medical Institute
Denver, CO
05.2022

No Degree - Dental Assistant Certificate

Pima Medical Institute
Denver
05.2011

GED -

NAMES
Denver
01.2006

Skills

  • Customer Service
  • Training & Development
  • Organizational Skills
  • Data Management
  • Microsoft Office
  • Client Management
  • People Skills
  • Team Building
  • Works well under pressure
  • Reliable and Trustworthy
  • Conflict Resolution
  • Problem Resolution

Certification

  • CST - Certified Surgical Technologist
  • Certified Dental Assistant

Timeline

Surgical Technologist/Clerical Support Specialist

Denver Health
05.2022 - Current

Dental Assistant/Front Desk Receptionist

Denver Health
06.2016 - 10.2020

Dental Assistant

Adventure Dental and Vision
01.2012 - 06.2016

Associate of Applied Science - Surgical Technology

Pima Medical Institute

No Degree - Dental Assistant Certificate

Pima Medical Institute

GED -

NAMES
Cecilia Yankton-Martin