Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cecilia Carolina Perez Granados

District Heights,MD

Summary

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments and keeping up with cases. Positive nature with excellent people skills.

Overview

2
2
years of professional experience

Work History

Server

Olive Garden
Capitol Heights, MD
08.2022 - Current
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Contributed to a positive customer service experience by providing excellent customer service skills.
  • Assessed customer feedback to identify potential areas of improvement in our service.

Receptionist

Trinity Pro Services
District Heights, MD
01.2023 - 12.2023
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Scanned documents and images into computer systems accurately and efficiently.
  • Developed and maintained scheduling procedures to ensure timely completion of calls.
  • Communicated with the team of progress made with home insurance.

Education

Associate of Arts - Criminal Justice

Prince George's Community College
Upper Marlboro, MD
12-2023

High School Diploma -

Charles Herbert Flowers High School
Springdale, MD
06-2023

Skills

  • Scheduling Management
  • Bilingual in Spanish and English
  • Microsoft Office and Outlook proficiency
  • Data entry experience
  • Perform well in high-demand, fast-paced environments
  • Customer Relationship Management
  • Teamwork and Communication
  • Flexible and Adaptable

Accomplishments

  • 3D Scholars Program
  • 4.0 in high school

Timeline

Receptionist

Trinity Pro Services
01.2023 - 12.2023

Server

Olive Garden
08.2022 - Current

Associate of Arts - Criminal Justice

Prince George's Community College

High School Diploma -

Charles Herbert Flowers High School

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Cecilia Carolina Perez Granados