Cecilio Castro
Las Vegas,NV
Overview
2027
2027
years of professional experience
Work History
Bartender
Chilis Bar & Grill
- Prepared and served a variety of alcoholic and non-alcoholic beverages efficiently.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Engaged with customers to provide exceptional service and foster positive dining experiences.
- Assisted in training new staff on bartending techniques and menu items.
Bell Staff Member
Aurora Hotel
Operations Manager
Chili's Bar and Grill
Guam
02.2022 - 05.2026
- Oversaw daily operations to ensure efficient workflow and service quality.
- Implemented process improvements that enhanced customer satisfaction and operational efficiency.
- Trained and mentored staff on best practices for service and food safety standards.
- Coordinated inventory management, reducing waste through effective stock control strategies.
- Managed vendor relationships to optimize supply chain processes and reduce costs.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Bartender Supervisor
The Beach Bar
Guam
01.2010 - 02.2016
- Supervised bar staff to ensure adherence to service standards and operational procedures.
- Trained new bartenders on cocktail preparation, customer service, and safety protocols.
- Managed inventory levels, placing orders for supplies to maintain stock availability.
- Developed schedules for bartending staff to optimize coverage during peak hours.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
Shift Leader
Ruby Tuesday
Guam
05.2007 - 02.2012
Timeline
Operations Manager
Chili's Bar and Grill
02.2022 - 05.2026
Bartender Supervisor
The Beach Bar
01.2010 - 02.2016
Shift Leader
Ruby Tuesday
05.2007 - 02.2012
Bartender
Chilis Bar & Grill
Bell Staff Member
Aurora Hotel