Alexis Sanchez
Marrero,LA
Summary
Dynamic and highly reliable professional with extensive experience at Gerber Collision, excelling in customer service and conflict resolution. Proven ability to manage high-stress situations while enhancing customer loyalty. Strong multitasking skills and a team player attitude contribute to effective problem-solving and improved resolution times. Adaptable and self-motivated in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Westside Bowling Lanes
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
Customer Service Representative
Gerber Collision
02.2022 - 02.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Improved resolution time with effective problem-solving for customer complaints.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Education
High School Diploma -
Helen Cox High School
Harvey, LANo Degree - Certified Medical Assistant
Blue Cliff College
LA11-2025
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
- Certified Medical Assistant (Newly Graduate)
Timeline
Bartender
Westside Bowling Lanes
01.2024 - Current
Customer Service Representative
Gerber Collision
02.2022 - 02.2024
High School Diploma -
Helen Cox High School
No Degree - Certified Medical Assistant
Blue Cliff College
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