CECILY ANAYA
Clay City,KY
Summary
Compassionate and dedicated human services professional with more than eight years of experience supporting children and families through Head Start and Early Head Start programs. Skilled in case management, family engagement, advocacy, crisis intervention, needs assessment, community resource coordination, and strengths-based practice. Experienced in helping families navigate barriers related to housing, healthcare, employment, transportation, and access to community services. Bachelor of Social Work candidate graduating with Summa Cum Laude honors and committed to empowering individuals and families through ethical, client-centered practice.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Head Start Pathway Specialist
Community Action Council
02.2019 - Current
- Conducted comprehensive family needs assessments to identify goals and facilitate support.
- Connect families with housing, healthcare, employment, food assistance, and transportation resources.
- Connected families with housing, healthcare, employment, food assistance, and transportation resources to enhance overall family well-being.
- Develop and monitor Family Partnership Agreements.
- Collaborate with schools, healthcare providers, and community agencies to coordinate services.
- Provide support and resource navigation for families experiencing crises.
- Organized family engagement activities and parent education opportunities to strengthen community involvement and support.
- Ensure compliance with Head Start Performance Standards and maintain confidential records.
- Utilize data systems to monitor outcomes and program compliance.
Bachelor of Social Work Intern
Community Action Council
Stanton, KY
08.2026 - 12.2026
- Conducted client interviews and needs assessments to identify strengths and barriers, informing tailored service plans.
- Apply strengths-based and person-centered approaches when supporting individuals and families.
- Connected clients with relevant community resources and support services, enhancing access to needed assistance.
- Maintain confidential documentation and records.
- Collaborate with community agencies and service providers.
- Participate in case planning, advocacy efforts, and service coordination.
- Demonstrate ethical decision-making and cultural competence.
- Supported client empowerment through collaborative goal development and fostering self-determination.
- Bachelor of Social Work Practicum | 2025–2026
Family Pathway Specialist
Kentucky River Foothills
11.2017 - 01.2019
- Conducted enrollment interviews and determined eligibility to facilitate access to services.
- Assisted families in identifying needs and establishing actionable goals to support their development.
- Referred families to community resources and support services.
- Conducted enrollment interviews and eligibility determinations.
- Coordinated health documentation and ensured compliance to streamline service delivery.
- Coordinated health documentation and compliance requirements.
Client Representative II
CIOX Health
04.2016 - 11.2017
- Processed medical record and release-of-information requests to ensure timely access for patients and providers.
- Maintained HIPAA compliance and confidentiality standards.
- Assisted patients, healthcare providers, and legal representatives with record retrieval, facilitating effective communication and care continuity.
- Maintained accurate documentation and records management systems, supporting compliance and operational efficiency.
Mobile Parts Pro
Advance Auto Parts
02.2015 - 12.2015
- Cultivated strong customer relationships through consistent, professional service.
- Oversaw invoicing, payment processing, and delivery record management to ensure accuracy.
- Showed accountability in team projects.
Customer Service Representative
Liberty Fuel #8
02.2010 - 12.2012
- Delivered exceptional customer service by addressing and resolving customer concerns promptly.
- Managed financial records and ensured accuracy of daily deposits.
- Prepared operational reports and performed reconciliations to maintain accurate records.
Customer Service Representative
Walmart
08.2009 - 12.2010
- Resolved customer concerns promptly and professionally to enhance satisfaction.
- Executed transactions with precision to ensure smooth customer experiences.
- Organized sales and work areas to support efficient operations.
Education
Bachelor in Social Work - Generalist Social Work
Eastern Kentucky University
Richmond, KY12-2026
Strengths-Based Family Workers Credential - Strengths-Based Family Workers Credential
Temple University
Philadelphia, PA01-2025
Associate of Applied Science - Medical Coding
Bluegrass Community & Technical College
Winchester, KY01-2023
Associate in Applied Science - Medical Administrative Assistant
Bluegrass Community & Technical College
Winchester01-2019
Associate in Applied Science - Electronic Medical Records
Bluegrass Community & Technical College
Winchester, KY01-2019
Skills
- Client & Family Services
- Case Management
- Family Engagement
- Family Needs Assessment
- Advocacy
- Crisis Intervention
- Goal Planning
- Resource Coordination
- Client Empowerment
- Strengths-Based Practice
- Professional Skills
- Active Listening
- Motivational Interviewing
- Cultural Competence
- Ethical Decision-Making
- Professional Documentation
- Conflict Resolution
- Community Outreach
- Team Collaboration
- Relationship Building
- Technical Skills
- Microsoft Office Suite
- Electronic Health Records (EHR)
- Data Tracking & Reporting
- Electronic Documentation Systems
- Database Management
- Record Maintenance
Accomplishments
- Bachelor of Social Work Candidate graduating with Summa Cum Laude Honors
- Multiple Associate Degrees earned with High Distinction Honors
- Over eight years of experience serving children and families through Head Start and Early Head Start programs
- Extensive experience connecting families with community resources and reducing barriers to services
Certification
- Strengths-Based Family Workers Credential, Temple University (2025)
- Medical Records Specialist Diploma
- Medical Administrative Assistant Diploma
- Electronic Health Records Specialist Certificate
- Medical Unit Coordinator Certificate
- Hospital Admissions Specialist Certificate
- Data Entry Operator Certificate
Timeline
Bachelor of Social Work Intern
Community Action Council
08.2026 - 12.2026
Head Start Pathway Specialist
Community Action Council
02.2019 - Current
Family Pathway Specialist
Kentucky River Foothills
11.2017 - 01.2019
Client Representative II
CIOX Health
04.2016 - 11.2017
Mobile Parts Pro
Advance Auto Parts
02.2015 - 12.2015
Customer Service Representative
Liberty Fuel #8
02.2010 - 12.2012
Customer Service Representative
Walmart
08.2009 - 12.2010
Bachelor in Social Work - Generalist Social Work
Eastern Kentucky University
Strengths-Based Family Workers Credential - Strengths-Based Family Workers Credential
Temple University
Associate of Applied Science - Medical Coding
Bluegrass Community & Technical College
Associate in Applied Science - Medical Administrative Assistant
Bluegrass Community & Technical College
Associate in Applied Science - Electronic Medical Records
Bluegrass Community & Technical College