Cecily Bowe
Fort Lauderdale,Florida
Summary
Dynamic and results-driven E-commerce Manager with four years of experience in streamlining operations, enhancing customer experiences, and driving sales growth. Adept at managing end-to-end shipping processes, overseeing inventory, and coordinating promotional events. Proven track record in improving operational efficiency, optimizing online content with SEO best practices, and leveraging data-driven insights to boost performance. Demonstrated ability to collaborate across teams, from marketing to HR, to align strategies with organizational goals and deliver exceptional results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Brokers Assistant/ Real Estate Agent
Endless Investment Real Estate
- Managing schedules, appointments, and calendars
- Answering phone calls, responding to emails, and handling correspondence
- Organizing and maintaining files, documents, and records
- Handling basic bookkeeping tasks such as invoicing and expense tracking
- Interacting with clients, both buyers and sellers, to schedule appointments, showings, and open houses
- Providing information to clients about properties and the buying/selling process
- Following up with clients to gather feedback or provide updates on their transactions
- Creating and updating property listings on multiple platforms (MLS, real estate websites, social media, etc.)
- Designing and distributing marketing materials such as flyers, brochures, and online advertisements
- Managing social media accounts and online presence to promote properties and engage with potential clients
- Assisting with the preparation of contracts, agreements, and closing statements
- Coordinating inspections, appraisals, and other necessary services
- Ensuring all paperwork and documentation are completed accurately and on time
- Conducting market research and competitive analysis to support pricing and marketing strategies
- Compiling and analyzing data on property listings, sales trends, and market conditions.
Executive Administrative Coordinator
DMFP Crush
03.2023 - Current
- Coordinated company-wide events, including marketing strategies, vendor sourcing, and social media and email campaigns.
- Managed monthly email marketing schedules and developed strategies to connect with influencers and enhance brand visibility.
- Maintained customer support over 4 different channels.
- Analyzed customer behavior to improve product and marketing
- Assist design team by using data from customer service and marketing
- Assist with managing inventory and production
- Assist with purchasing from vendors.
- Researched industry best practices and company policies to draft and update the employee handbook, including content on conduct, workplace expectations, benefits, leave policies, and safety guidelines.
- Developed clear and concise policies and procedures, ensuring alignment with company guidelines and legal requirements.
- Regularly reviewed and revised the handbook to reflect updates in company policies, legal standards, and industry trends.
- Supported HR in enforcing disciplinary policies, communicating decisions professionally and confidentially.
- Collaborated with marketing and leadership teams to effectively convey the company’s mission, vision, values, and history.
- Applied SEO best practices to enhance content visibility and search engine ranking.
- Scheduled meetings, appointments, and events for HR and marketing teams, managing communications related to employee inquiries and event logistics.
- Engaged with technology companies to identify software solutions aimed at improving customer experience.
Ecommerce Admin
Vanity Affair
08.2019 - 04.2022
- Managed shipping operations, including processing and dispatching all orders.
- Provided customer service support, addressing inquiries and resolving issues.
- Printed and prepared shipping labels for order fulfillment.
- Oversaw inventory management and ensured optimal stock levels.
- Organized and maintained warehouse space for efficient storage and retrieval.
- Coordinated promotional events for holidays, including planning and execution.
Education
Bachelors in Political Science -
Florida International University
Miami, FL06.2024
High School Diploma - undefined
St. Thomas Aquinas High School
Fort Lauderdale, FL05.2019
Skills
- Detail Oriented
- Written Communication
- Microsoft Office
- Problem Solving
- Multitasking
- Organization
- Collaboration
- Time Management
- Research Skills
- Adaptability
- Data Analysis
Certification
- Florida Real Estate License
- Google Data Analyst Certificate
Timeline
Executive Administrative Coordinator
DMFP Crush
03.2023 - Current
Ecommerce Admin
Vanity Affair
08.2019 - 04.2022
Brokers Assistant/ Real Estate Agent
Endless Investment Real Estate
Bachelors in Political Science -
Florida International University
High School Diploma - undefined
St. Thomas Aquinas High School
- Florida Real Estate License
- Google Data Analyst Certificate
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