Cecily Ross

• Assisted with 65 daily incoming social media events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Used strong interpersonal communication skills to convey information to others.
• Represented organization positively and professionally while providing community with much-needed services.
• Mentored new volunteers, fostering supportive and inclusive team environment.
• Promoted environmental awareness with educational workshops and hands-on activities.

• Demonstrated exceptional efficiency in handling, sorting, and loading packages within specified timeframes
• Maintained a keen attention to detail to ensure accurate tracking and delivery of 1500 plus packages daily
• Collaborated with team members to achieve daily operational goals, fostering a positive and productive work environment
• Operated material handling equipment safely and efficiently, contributing to a reduction in processing time
• Adhered to company policies and procedures, consistently meeting quality and performance standards
• Exhibited strong organizational skills in managing high volumes of packages and prioritizing tasks effectively
• Proactively communicated with supervisors and team members to address challenges and streamline workflow processes

• Operated the cash register, handled customer payments, provided excellent customer service for 120 transactions per hour daily
• Provided strong interpersonal and problem-solving skills
• Gained experience and proficiency in food preparation, order fulfillment, and inventory management
• Demonstrated flexibility, adaptability, and the ability to work in a fast-paced environment
• Consistently met or exceeded sales goals and customer satisfaction metrics
• Recognized for reliability, attention to detail, and commitment to the company's values and customer-centric culture
• Participated in regular team training sessions to continuously improve product knowledge and customer service skills

Mentored newer team members to help them develop their skills