Cedie Santos
Moreno Valley,CA
Summary
Organized and dependable candidate with a strong ability to manage multiple priorities and maintain a positive attitude. Willingness to take on additional responsibilities to meet team goals. Diverse background in management and customer service, with a results-oriented approach and proven ability to conceptualize, plan, and successfully manage business operations. Valuable experience in customer service and inventory management. Dedicated, highly communicative, and detail-oriented in all aspects of work.
Overview
6
6
years of professional experience
Work History
Stock Associate
Prada
Cabazon, California
06.2025 - Current
- Received shipments of new products, unpacked items, verified quantities against invoices, and stocked them on shelves.
- Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Maintained current and accurate inventory with cycle counts and audits.
- Assisted in maintaining accurate inventory levels through regular stock audits.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- (40 hr weeks)
Stock Lead/Keyholder Manager
Wilson Sporting Goods
08.2024 - 06.2025
- Assisted in loss prevention efforts by monitoring inventory levels, identifying potential risks, and reporting suspicious activities to management.
- Identified opportunities for process improvement within the stockroom operations to enhance efficiency and productivity.
- Expedited customer service inquiries regarding product availability, pricing, or shipment status through effective communication skills.
- Maintained a safe working environment, complying with company safety policies and OSHA regulations.
- Improved inventory accuracy by conducting regular stock audits and maintaining organized storage areas.
- Trained new team members on company procedures, inventory management software, and best practices for stock handling.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- (32-40 hr weeks)
Hybrid Stylist/Stocker
AllSaints
03.2024 - 08.2024
- Trained as a hybrid stylist and stocker
- Customer servicing, cashier, stock checks, styling customers, meeting personal sales goals
- Fill out online customer orders, process shipment, and ensuring backroom standards
- Boosted sales through effective upselling of complementary clothing items and accessories.
- (20 - 35 hr weeks)
Brand Ambassador (BA)/Senior BA/Keyholder
American Eagle
11.2022 - 04.2024
- Worked as a Brand Ambassador being crossed trained to work the floor, the back, and registers
- Customer service, cashiering, stocker, shipment
- Shortly promoted to Senior Brand Ambassador for stock to maintain backroom and floor standards and to ensure shipment is processed and received correctly
- Given keys to perform opening procedures, do schedule changes, and as well as manage other associates on the floor
- (20 - 35 hr weeks)
Stocker/Closer/Sales Associate
Walmart
12.2019 - 08.2022
- Worked the floor and backroom with stocking and storing, customer service, as well as working closely with managers being trained to be one
- Oversaw multiple departments, and a portion of the backroom, trained new staff, and was flexible into any area
- Fixed inventory discrepancies and managed priced changes
- (+40 hr weeks)
Education
Bachelor of Science - Applied Nutrition And Health
Arizona State University
Phoenix, AZ11-2026
Associate of Science - Business Administration
Riverside City College
Riverside, CA12.2022
High School Diploma -
Valley View High School
Moreno Valley, CA06.2019
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Google Document
- Google Slides
- Google Excel
- Typing (55 WPM)
- Merchandising
- Stocking
- Selling
- Customer experience
- Communication skills
- Workforce management
Timeline
Stock Associate
Prada
06.2025 - Current
Stock Lead/Keyholder Manager
Wilson Sporting Goods
08.2024 - 06.2025
Hybrid Stylist/Stocker
AllSaints
03.2024 - 08.2024
Brand Ambassador (BA)/Senior BA/Keyholder
American Eagle
11.2022 - 04.2024
Stocker/Closer/Sales Associate
Walmart
12.2019 - 08.2022
Bachelor of Science - Applied Nutrition And Health
Arizona State University
Associate of Science - Business Administration
Riverside City College
High School Diploma -
Valley View High School
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