Cedric Alford
Shreveport,LA
Summary
Dynamic professional with a proven track record at Hilton Garden Inn Hotel, excelling in customer service and time management. Recognized for enhancing guest satisfaction through effective problem-solving and maintaining high cleanliness standards. Skilled in equipment operation and team collaboration, consistently delivering results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Hotel Houseman
Hilton Garden Inn Hotel
Shreveport, LA
06.2022 - 02.2023
- Maintained cleanliness and organization in guest areas to enhance overall hotel experience.
- Assisted with setting up and replenishing supplies for events and meetings.
- Provided support to housekeeping staff, ensuring timely completion of tasks.
- Operated cleaning equipment efficiently, adhering to safety protocols.
- Responded promptly to guest requests, ensuring satisfaction with services provided.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Upheld brand standards consistently by adhering to all policies and procedures regarding cleanliness, safety, and guest privacy.
Installer/Delivery Driver
Battery Supply
Shreveport, LA
01.2020 - 12.2021
- Installed battery systems in various applications, ensuring optimal performance and safety compliance.
- Diagnosed and repaired battery-related issues, enhancing customer satisfaction through effective solutions.
- Collaborated with team members to streamline installation processes, improving overall workflow efficiency.
- Conducted routine maintenance checks on installed systems, ensuring reliability and prolonging product lifespan.
- Delivered products efficiently while adhering to safety regulations and company policies.
- Navigated routes effectively to ensure timely deliveries and customer satisfaction.
- Conducted vehicle inspections to maintain operational readiness and compliance with safety standards.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
High School Diploma -
Woodlawn High School
Shreveport, LA05.2005
Skills
Customer service
Time management
Problem-solving abilities
Reliability
Excellent communication
Organizational skills
Team collaboration
Effective communication
Professional and courteous
Maintenance
Work prioritization
Multitasking Abilities
Clear communication
Health and safety compliance
Task prioritization
Equipment operation
Supply stocking
Timeline
Hotel Houseman
Hilton Garden Inn Hotel
06.2022 - 02.2023
Installer/Delivery Driver
Battery Supply
01.2020 - 12.2021
High School Diploma -
Woodlawn High School