- Video Gaming
- Logo Design
- Coding and Programming
Cedric Black
Ft. Pierce
Summary
Dynamic IT Tech Support with Google Networking and Cybersecurity certifications, adept at problem-solving and delivering effective solutions. Proven ability to maintain organized environments and assist in various tasks at Connexion Point. Strong communicator with a commitment to excellence in customer service and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Tech Support
Connexion Point
05.2021 - 01.2022
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend, and holiday shifts.
- Kept storage and server room organized and cleaned making sure there was no issue.
- Helping around in other tasks around the building when calls are slow.
Crew Member
Chipotle
07.2022 - 11.2022
- Took orders, prepared meals, and collected payments.
- Used proper techniques to prepare food and ingredients.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Member
Tropical Smoothie Cafe
02.2023 - 06.2023
- Took orders, prepared meals, and collected payments.
- Prepared products following restaurant, health, and safety standards and procedures.
- Prepared salads, soups and sandwiches for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept up in a fast paced environment while working on smoothies and food.
Cashier
Burlington
11.2024 - Current
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
High School Diploma -
Dillard Highschool
Fort Lauderdale04-2021
Skills
- Multitasking and organization
- Customer service
- Time management skills
- IT maintenance
- Task prioritization
Certification
- Google Networking Certification
- Google Cybersecurity Certification
- Cisco Certified Support Technician Networking
- Cisco Certified Support Technician Cybersecurity
- Microsoft Powerpoint Certification
- Microsoft Excel Certification
Interests
Timeline
Cashier
Burlington
11.2024 - Current
Crew Member
Tropical Smoothie Cafe
02.2023 - 06.2023
Crew Member
Chipotle
07.2022 - 11.2022
IT Tech Support
Connexion Point
05.2021 - 01.2022
High School Diploma -
Dillard Highschool
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