Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Extracurricular Activities
Timeline
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Cedric Ferrell

Cedric Ferrell

Pearland,TX

Summary

HVAC technician with hands-on expertise in air conditioning and heating systems, installation, diagnostics, and repair. Skilled in superheat and subcooling techniques, proper brazing, pressure testing, and system recovery procedures. Dedicated to providing high-quality service while adhering to industry standards, ensuring customer satisfaction, and maintaining a commitment to safety and efficiency.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Lead Ramp Agent

United Airlines
10.2017 - Current
  • Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
  • Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
  • Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
  • Boosted team morale by fostering a positive work environment and providing clear communication channels.

Field Service Technician

Tak Communications
03.2020 - 02.2021
  • - Wired and installed cable infrastructure, ensuring precise signal transmission.
  • - Conducted underground wiring installation and tested system functionality.

Field Manager

AT&T Corp
06.2013 - 10.2017
  • - Managed and supervised technicians, ensuring safety and performance standards.
  • - Trained and coached employees to optimize service efficiency.

Satellite Installation Technician

Dish Network Corporation
03.2010 - 06.2013
  • - Installed satellite systems while ensuring proper wiring and structural integrity.

Education

Bachelor of Science (B.S.) - Biology

Texas Southern University
Houston, TX

Business Management & Physical Biology Studies

Houston Community College

High School Diploma -

Houston Lamar High School
Houston, TX
06.1992

Skills

  • - Superheat & Subcooling Techniques
  • - Recovery, Charging & Vacuum Procedures
  • - Brazing & Pressure Testing
  • - 24-Volt Controls & Electrical Wiring
  • - HVAC Diagnostics & Troubleshooting
  • - Workplace Safety & OSHA Compliance
  • - Customer Relations & Service Excellence
  • - Team Supervision & Training
  • - HVAC System Installation & Repair

Certification

  • - Air Conditioning & Heating Training – The Training Center for Air Conditioning & Heating 12/2024 – 02/2025
  • - Specialized in Chris Walters’ method, Superheat/Subcooling techniques, and system diagnostics.
  • - ESCO Institute HVAC Excellence Certification Certificate No.: 1442633800720 January 2025

Accomplishments

  • - Enhanced Efficiency: Reduced operational delays by optimizing technician workflow.
  • - Safety Leadership: Maintained high adherence to safety protocols.
  • - Customer Satisfaction: Strengthened client relationships through excellent service practices.
  • - Cost Optimization: Implemented efficiency measures reducing operational expenses.

Extracurricular Activities

- Track & Field Team - Football Team

Timeline

Field Service Technician

Tak Communications
03.2020 - 02.2021

Lead Ramp Agent

United Airlines
10.2017 - Current

Field Manager

AT&T Corp
06.2013 - 10.2017

Satellite Installation Technician

Dish Network Corporation
03.2010 - 06.2013

Business Management & Physical Biology Studies

Houston Community College

Bachelor of Science (B.S.) - Biology

Texas Southern University

High School Diploma -

Houston Lamar High School

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