Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cedric Fisher

Cedric Fisher

Mazeppa,MN

Summary

Dynamic and results-driven professional with a proven track record at Savers Thrift Store, excelling in customer service and furniture assembly. Recognized for enhancing customer satisfaction and boosting sales through effective problem-solving and strong communication skills. Committed to delivering exceptional shopping experiences while maintaining attention to detail and fostering teamwork.

Overview

7
7
years of professional experience

Work History

Furniture Sales Associate

Savers Thrift Store
03.2025 - Current
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Contributed to a positive and welcoming store environment through excellent customer service skills.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Increased store revenue by effectively upselling furniture and accessory items to customers.
  • Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.
  • Managed inventory levels to ensure adequate stock availability for customer needs while minimizing excess inventory costs.
  • Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
  • Assisted customers in selecting the perfect furniture pieces for their homes or offices using expertise in color coordination and space planning.
  • Effectively resolved customer complaints or issues related to product quality or delivery delays, maintaining high levels of satisfaction.
  • Enhanced customer satisfaction by providing personalized recommendations based on their specific needs and preferences.
  • Boosted furniture sales during promotional events, by creating engaging displays that attracted customer attention.
  • Enhanced shopping experience with detailed product knowledge, resulting in high customer satisfaction rates.
  • Implemented effective up-selling techniques, increasing average transaction value.
  • Collaborated with management team to identify and implement strategies that improved store performance.
  • Developed strong relationships with customers to understand their needs, guiding them to perfect furniture solutions.
  • Assisted in inventory management, reducing stock discrepancies and ensuring popular items were always available.
  • Maintained up-to-date understanding of inventory, ensuring quick and accurate information was provided to customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Utilized customer feedback to refine sales strategies, leading to improved customer engagement and higher sales.
  • Provided personalized furniture recommendations, leading to repeat business and customer loyalty.
  • Kept abreast of latest trends in furniture design, providing customers with current and relevant advice.
  • Optimized showroom layout to enhance product visibility and accessibility, facilitating intuitive shopping experience.
  • Resolved customer complaints with empathy and efficiency, restoring customer confidence and preserving store's reputation.

Plumber's Assistant

Sparrow Plumbing
01.2023 - 02.2025
  • Reduced downtime by maintaining a clean and organized workspace, enabling swift completion of tasks.
  • Ensured timely arrival at job sites by maintaining punctuality and effective route planning strategies.
  • Facilitated smooth communication between lead plumbers and clients regarding project progress updates or concerns.
  • Enhanced customer satisfaction by promptly identifying and resolving plumbing issues.
  • Assisted lead plumber in completing complex installations, ensuring adherence to safety regulations.
  • Collaborated with team members to complete large-scale projects within tight deadlines, maximizing productivity.
  • Participated in emergency repair situations, providing prompt assistance to restore functionality quickly.
  • Supported lead plumber in implementing preventive maintenance measures, extending the lifespan of plumbing systems.
  • Conducted quality checks after each job completion, ensuring top-notch service delivery to clients.
  • Upheld company reputation by exemplifying professionalism during all interactions with clients.
  • Delivered exceptional customer service by addressing inquiries professionally and courteously.
  • Contributed to successful project outcomes by following precise instructions from lead plumber during installations and repairs.
  • Assisted with inventory management, helping maintain adequate stock levels for efficient operation.
  • Maintained a safe working environment through strict adherence to OSHA guidelines and best practices.
  • Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Organized and moved materials from truck to job site to support project requirements.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Safely handled tools and equipment in large-scale projects.
  • Performed rough-ins, repairing, or replacing fixtures and water heaters and located or removed leaking or broken pipes.
  • Ran stainless, aluminum, steel and PVC piping.
  • Inspected structures to avoid any obstruction and delays throughout project.
  • Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
  • Measured, cut and assembled new pipe and placed assembled pipe in hangers or other supports.

House Manager

Metro Hope Ministries
08.2019 - 09.2020
  • Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
  • Supervised residents preparing meals and handling chores and provided constructive feedback.
  • Facilitated communication between family members regarding important updates or decisions related to the house manager role.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
  • Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
  • Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
  • Assisted residents with daily hygiene and living tasks.
  • Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition.
  • Streamlined communication among staff for optimal productivity and coordination of tasks.
  • Coordinated travel arrangements for the family, ensuring seamless transitions between locations and accommodations.
  • Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
  • Improved household efficiency by implementing detailed schedules and routines for staff members.
  • Ensured seamless operation of home maintenance tasks, coordinating with external contractors for timely repairs and upgrades.
  • Streamlined communication within household, introducing efficient internal messaging system.
  • Enhanced property security, implementing cutting-edge security measures and protocols.
  • Enhanced family's cultural experiences, organizing private viewings and exclusive access to cultural events.
  • Improved staff morale and retention, recognizing and rewarding outstanding performance.
  • Elevated standard of household cleanliness and organization by developing detailed cleaning schedules.
  • Preserved household's privacy and confidentiality through diligent oversight of information management practices.
  • Fostered culture of excellence within household staff, setting high standards and leading by example.
  • Ensured guest satisfaction, orchestrating detailed preparations for high-profile events and gatherings.
  • Streamlined household operations, establishing structured inventory system for pantry and household supplies.
  • Fostered positive and productive working environment for all household staff through regular training and performance feedback.
  • Enhanced overall household efficiency by implementing comprehensive scheduling system for all domestic tasks.
  • Optimized wardrobe management for family members, coordinating with stylists and organizing seasonal updates.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Implemented daily, weekly and monthly cleaning routines for staff to follow.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Established and enforced safety protocols and guidelines for staff.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Prepared and submitted reports to demonstrate staff productivity and areas of improvement.

Mover

Juniors Movers
06.2018 - Current
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to [Number] lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Enhanced team efficiency by coordinating with coworkers to complete tasks quickly and effectively.
  • Inspected items for damage and reported issues to supervisor for resolution.
  • Strapped items down over protective padding to secure throughout transportation.
  • Followed verbal and written instructions to properly move and ship products.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Followed safety protocols to prevent accidents and injuries.
  • Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
  • Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
  • Communicated with customers courteously and professionally to drive satisfaction.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
  • Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
  • Assisted clients with furniture disassembly and reassembly, ensuring proper setup at the new location.
  • Communicated with clients to understand their specific needs, tailoring services accordingly for a seamless moving experience.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Arranged items at destination according to customer requests and instructions.
  • Maintained excellent customer service, addressing any concerns and providing solutions as needed.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Ensured safe transportation of items by properly loading and securing them in the moving truck.
  • Collaborated with other movers to establish priorities during complex moves involving multiple locations or large quantities of items.
  • Cleaned and maintained truck and other equipment to maintain optimum working condition.
  • Upheld strict safety standards during all moving tasks, minimizing accidents and ensuring the well-being of both team members and clients'' possessions.
  • Managed time effectively, ensuring that all tasks were completed within allotted schedules while maintaining attention to detail.
  • Increased repeat business through professional interactions and top-notch service for all clients.
  • Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and [Action].
  • Navigated through various traffic conditions safely, ensuring timely delivery of belongings while adhering to all road regulations.
  • Provided detailed instructions to clients on how to prepare for move, enhancing their readiness and satisfaction.
  • Facilitated smoother moves during peak season by coordinating schedules and resources efficiently.
  • Improved client satisfaction by resolving complaints and issues swiftly and effectively.
  • Maintained clean and organized trucks, facilitating easier loading and unloading.
  • Increased customer base through word-of-mouth, thanks to exceptional service and professionalism.
  • Streamlined loading process to ensure safe transport of goods, minimizing breakage.
  • Streamlined unpacking process, allowing clients to settle into their new homes quicker.
  • Enhanced customer satisfaction with prompt and courteous delivery service.
  • Reduced damage claims, carefully wrapping and securing items before transport.
  • Increased repeat business by establishing rapport with clients during moves.
  • Fostered positive work environment, leading by example and assisting team members when needed.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Operated equipment while observing standard safety procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Education

High School Diploma -

Grandview High School
Grandview, MO
05-2000

Skills

  • Computer skills
  • Store cleaning
  • Furniture assembly
  • Interior design
  • Store maintenance
  • Space planning
  • Room design support
  • Teamwork
  • Teamwork and collaboration
  • Friendly and helpful
  • Customer service
  • Problem-solving
  • Time management
  • Honest and dependable
  • Reliable and responsible
  • Attention to detail
  • Customer assistance
  • Strong communication and interpersonal skills
  • Problem-solving abilities

Timeline

Furniture Sales Associate

Savers Thrift Store
03.2025 - Current

Plumber's Assistant

Sparrow Plumbing
01.2023 - 02.2025

House Manager

Metro Hope Ministries
08.2019 - 09.2020

Mover

Juniors Movers
06.2018 - Current

High School Diploma -

Grandview High School