Cedric Ford
Cleveland,OHIO
Summary
Detail-oriented professional skilled in managing daily operations and ensuring compliance with company standards. Committed to driving operational efficiency through effective inventory management and quality control inspections.
Overview
16
16
years of professional experience
Work History
Operations Manager
Cleveland Food Bank
2010.03 - 2010.07
- Oversaw daily operations to ensure efficient food distribution across multiple programs.
- Implemented process improvements that enhanced workflow and reduced operational delays.
- Trained and mentored staff on best practices in operational efficiency and safety protocols.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Developed standard operating procedures to streamline operations and ensure compliance with regulations.
- Managed cross-functional teams to achieve organizational goals and improve service delivery.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Franchise Owner
Janpro
2010.08 - Current
- Managed daily operations, ensuring high standards of cleanliness and service quality.
- Developed training programs for new franchise staff, enhancing operational efficiency.
- Implemented inventory management systems to streamline supply chain processes.
- Conducted regular quality control inspections, maintaining compliance with company standards.
Education
Associate of Science - Business Management
ICM School of Business
Cleveland, OHSkills
Good communication skills
Perform multiple tasks simultaneously
Work well in groups or independently
Excellent attention to details
Timeline
Franchise Owner
Janpro
2010.08 - Current
Operations Manager
Cleveland Food Bank
2010.03 - 2010.07
Associate of Science - Business Management
ICM School of Business