Stephney Carter
Bloomer,Wisconsin
Summary
History of being an effective team member and leader, with full understanding of the underwriting process and team needs. Well-versed in using Excel, staffing, scheduling, time management, and upholding company policies.
Effective Security Supervisor, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Security, Healthcare, and staffing.
Competent administrative professional, supporting the underwriting process with effective document evaluation, report writing and file management skills. Proficient in issuing quotes, gathering details and reviewing requests.
Overview
13
13
years of professional experience
Work History
Operations Manager
Block By Block
Eau Claire, WI
02.2025 - Current
- Optimized daily operations to drive efficiency and improve workflow across teams.
- Designed and implemented training materials for new staff to enhance onboarding efficiency.
- Established inventory management systems to enhance stock control and minimize waste.
- Directed cross-functional teams in project initiatives, ensuring timely achievement of operational objectives.
- Analyzed operational processes to identify areas for improvement and increase productivity.
- Facilitated regular team meetings to promote communication and align objectives within departments.
- Oversaw maintenance schedules and safety compliance, ensuring a safe working environment for all employees.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Security Officer Supervisor
Securitas Security Services USA
Eau Claire, WI
06.2023 - 01.2025
- Developed detailed incident reports, providing comprehensive information for management review and decision making.
- Conducted thorough investigations into security breaches, identifying root causes and implementing preventive measures.
- Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Interacted assertively but non-confrontationally with personnel and general public.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
Security Officer
GardaWorld
Chippewa Falls, WI
02.2020 - 01.2023
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Patrolled and monitored premises by foot.
- Oversaw premises, including entry and exit of up to 50 employees and visitors daily.
- Reported irregularities such as fire and safety hazards to maintenance.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to medical emergency involving collapsed patron.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Rideshare Driver
Uber
02.2019 - Current
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots
- Minimized mechanical issues by adhering to vehicle maintenance schedule
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
Rideshare Driver
Lyft
03.2019 - Current
- Minimized mechanical issues by adhering to vehicle maintenance schedule
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition
- Answered, scheduled and responded to reservation calls at specific times and locations
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
Staffing Specialist
Bear Staffing Services: Fort Myers, FL
04.2018 - 02.2019
- Managed applicant tracking system (ATS) database by entering, updating, and maintaining candidate contact details, resumes, and supporting documentation
- Created qualification guidelines and requirements for individual positions, including systematic rating process to identify and measure appropriate candidates against established criteria
- Handled understaffing, disputes, terminating employees and administering disciplinary procedures
- Resolved employment-related disputes through proactive communication
- Responded to customer requests via telephone and email
- Performed initial client assessment and analysis to begin hire process
- Entered details such as payments, account information and call logs into the computer system
- Copied, logged and scanned supporting documentation
Laborer
Andersen Logistics
10.2017 - 04.2018
- Accurately read, understood, and carried out written instructions.
- Set up station by receiving picking and packing order and gathering packing materials.
- Followed standards and procedures to maintain safe work environment.
- Picked orders from inventory locations.
PCW
LCM Adult Family Home
09.2012 - 10.2017
My duties include, but not limited to: Meal preperation, house keeping, medication administration, personal hygiene cares, transportation, organization, patience, time management, electronic help, shopping, and money management.
Education
High School Diploma - undefined
Cornell JR/SR High school
Cornell, Wisconsin2010
Skills
- Fast learner
- Valid Wisconsin driver's license
- Extensive experience with ultra-staff, background checks, drug screens, Pre-employ, i-9 compliance, microsoft excel, powerpoint, and word
- Effective at multi-tasking
- Good judgment
- Capable of heavy lifting
- Strong verbal communication skills
- Safety knowledge
- Knowledge of manufacturing standards/regulations
- Customer relationship building
- Employee performance reviews
- Works well independently
- Dependable and reliable
- Strong team player
- Internet research
- Supervisory experience
- Computer proficient
- Good communication skills
- Strong initiative
- Possesses a reliable vehicle
- Self-motivated
- General math skills
Timeline
Operations Manager
Block By Block
02.2025 - Current
Security Officer Supervisor
Securitas Security Services USA
06.2023 - 01.2025
Security Officer
GardaWorld
02.2020 - 01.2023
Rideshare Driver
Lyft
03.2019 - Current
Rideshare Driver
Uber
02.2019 - Current
Staffing Specialist
Bear Staffing Services: Fort Myers, FL
04.2018 - 02.2019
Laborer
Andersen Logistics
10.2017 - 04.2018
PCW
LCM Adult Family Home
09.2012 - 10.2017
High School Diploma - undefined
Cornell JR/SR High school