Cedric Koby
Yonkers,NY
Summary
Motivated manager with 12 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Dollar Tree Stores
Yonkers, NY
04.2018 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
Security Officer
US universal
White Plains, NY
02.2015 - 02.2018
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
Assistant Store Manager
CVS Pharmacy
Mount Vernon, NY
02.2012 - 02.2018
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
Bachelor of Science - Computer Information Systems
University of Phoenix
Tempe, AZ03.2027
Bachelor of Science - Liberals Arts
Excelsior University
Albany, NY03.2026
Associate of Applied Science - Computer And Information Systems Security
Ashworth College
Norcross, GA05.2024
Associate of Arts - Criminal Justice
Penn Foster Career School
Scranton, PA12.2023
Associate of Applied Science - Liberal Arts And General Studies
Westchester Community College
Valhalla, NY12.2023
Associate of Applied Science - Electronic Engineering
INSTITUT SUPÉRIEUR DES TECHNIQUES APPLIQUÉES (I.S.T.A.)
Democratic Republic Of Congo 07.2008
Skills
Recruiting and Interviewing
Cost Reduction
Sales Monitoring
Product and Service Knowledge
Operations Management
Employee Scheduling
Task Delegation
Microsoft Office Expertise
Accomplishments
English, French, Spanish, lingala,kikongo
Timeline
Assistant Manager
Dollar Tree Stores
04.2018 - Current
Security Officer
US universal
02.2015 - 02.2018
Assistant Store Manager
CVS Pharmacy
02.2012 - 02.2018
Associate of Applied Science - Computer And Information Systems Security
Ashworth College
Associate of Applied Science - Liberal Arts And General Studies
Westchester Community College
Bachelor of Science - Computer Information Systems
University of Phoenix
Bachelor of Science - Liberals Arts
Excelsior University
Associate of Arts - Criminal Justice
Penn Foster Career School
Associate of Applied Science - Electronic Engineering
INSTITUT SUPÉRIEUR DES TECHNIQUES APPLIQUÉES (I.S.T.A.)