Cedric Rodgers
Memphis,TN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Substitute Classroom Teacher
Memphis Shelby County Schools
11.2022 - Current
- Deliver outstanding lessons across the entire curriculum to diverse cohorts from kindergarten to Grade 5 with an average classroom count of 22
- Plan and assign differentiated homework tasks to support learning outside class
- Adapt provided lesson plans to respond to individual students' learning needs
- Grade classwork and perform on-the-spot assessments to provide useful feedback to regular class teachers
- Maintain a tidy and organized classroom environment and update displays on longer-term placements to reflect current learning and showcase student achievements.
Administrative Assistant
OrthoSouth
07.2023 - 11.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Truck Load and Team Leader
FedEx
06.2021 - 10.2022
- Moved freight, stock, and other materials to and from storage and production areas and loading docks
- Sorted cargo before loading and unloading
- Adhered to all requirements and regulations for interstate HAZMAT carriers
- Cleaned and maintained the warehouse in compliance with OSHA safety standards
- Ensure efficient and safe operation of material handling equipment
- Provide on-the-job training to team members
- Conduct pre-shift meeting in absence of supervisor
- Provide input to management regarding employee development and/or conduct issues.
Front Desk Associate
La fitness / Esporta Fitness
01.2021 - 05.2021
- Provide exceptional customer service experience to all members, non-members, and users of the facility
- Enrolling new members and assisting current members with their queries
- Checking in members and verifying memberships
- Ensuring that adequate stocks of information, packs and leaflets are available at reception for interested parties
- Ensuring the safety and security of visitors, members and staff and taking a responsible attitude towards maintaining the premises and facilities
- Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance, and pleasant manner always
- Recording and keeping clear and accurate records of all queries, complaints, lost property, and repairs and ensuring the information is delegated to, and resolved by, the relevant department finish line.
Apparel Team Lead
Finish Line/ JD Sports
01.2021 - 04.2021
- Managed weekly work schedules
- Open and close store
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll
- Assists in the execution and maintenance of visual merchandising
- Process and maintain shipments, transfers, and merchandise
- Recruit and interview potential team members
- Provide training and coaching to other Associates
- Cheddars scratch kitchen.
Summer Counselor & Gym Attendant
JEWISH COMMUNITY CENTER
05.2019 - 12.2019
- Planned, coordinated, and executed activities while guiding campers in personal growth and daily living skills
- Assisted in direction and supervision of campers in their living unit and during activities while championing program initiatives and camp mission
- Safeguarded personal property, camp equipment, and facilities
- Provided leadership to campers in all areas and acted as a role model in all areas of camp activities, including cleanliness, punctuality, chores, rules, and sportsmanship
- Contributed to verbal and written evaluations, activity planning, and administration.
Sales Associate
Express clothing store
01.2018 - 05.2019
- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers
- Assist with product launch changes according to company SOP
- Deliver on all aspects of the customer experience model
- Process transactions quickly and accurately, reducing the customers' wait time
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Server
Cheddar's Scratch Kitchen
06.2016 - 09.2017
- Performed cashiering functions by closing checks and preparing end-of-day reports
- Serviced guests with food and beverage requests in a timely, professional, and friendly manner
- Took advantage of excellent menu knowledge to advise customers and upsell menu items when possible
- Ensured all tables and silverware were placed neatly and everything was always tidy and clean.
Education
Bachelor of Science - Health Sciences
University of Memphis
Memphis, TN08.2022
High School Diploma -
Gateway Christian School
05.2016
Skills
- Verbal and written communication
- Lesson plan implementation
- Parent Communication
- Instructional technology
- Adaptable
- Classroom management
- Organizational abilities
- Creative problem solving
Timeline
Administrative Assistant
OrthoSouth
07.2023 - 11.2023
Substitute Classroom Teacher
Memphis Shelby County Schools
11.2022 - Current
Truck Load and Team Leader
FedEx
06.2021 - 10.2022
Front Desk Associate
La fitness / Esporta Fitness
01.2021 - 05.2021
Apparel Team Lead
Finish Line/ JD Sports
01.2021 - 04.2021
Summer Counselor & Gym Attendant
JEWISH COMMUNITY CENTER
05.2019 - 12.2019
Sales Associate
Express clothing store
01.2018 - 05.2019
Server
Cheddar's Scratch Kitchen
06.2016 - 09.2017
Bachelor of Science - Health Sciences
University of Memphis
High School Diploma -
Gateway Christian School
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