Summary
Overview
Work History
Education
Skills
Timeline
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Cedric Smith

Raleigh,NC

Summary

Experienced Information Technology Manager well-versed in infrastructure, security planning, and daily operations management. Forward-thinking and strategic leader with 3.5 years of experience in Cybersecurity. Recognized for cost-effective system improvements, operational streamlining, and positive leadership style. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Third Party Incident Management Lead

MetLife
12.2023 - Current
  • Enhance incident response efficiency by developing and implementing comprehensive incident management processes.
  • Collaborate with internal and external partners to share threat intelligence, enhancing the organization's ability to detect and respond to emerging threats.
  • Provide ongoing training and support for Incident Response Team members, fostering a culture of continuous improvement and professional development.
  • Streamline communication during incidents by creating a centralized reporting system for team members and stakeholders.

IT Risk, Security and Business Continuity Analyst

MetLife
11.2021 - Current
  • A full-time position within the Global Technology Operations department, where I play a pivotal role in bolstering the organization's security posture
  • Collaborate seamlessly with both external 3rd party vendors and internal stakeholders to conduct thorough investigations
  • Provide in-depth analysis of security incidents
  • The analysis extends to comprehensive reports that detail potential network compromises and offer actionable insights and strategic recommendations to senior management
  • Utilize Cortex XSOAR to automate Incident Response and Threat Hunting playbooks tailored to the needs of our Incident Responders
  • This automation streamlines our response efforts, enhancing efficiency and accuracy
  • Conduct proactive Threat Hunts by identifying, triaging, and proactively reporting current and potential future network compromises.

Technical Associate

MetLife
06.2020 - 11.2021
  • A full-time position as an entry-level Tier 3 Incident Responder working within the Global Technology Operations department
  • Monitored, detected, and reported 2000+ threats and security events occurring in the MetLife network
  • Provided professional-level reports and updates to senior leadership daily about threat activity in the network.

Software Engineer Intern

BlackRock, Inc.
05.2019 - 08.2019
  • A 10-week with Blackrock's Aladdin Product Group where I made impactful contributions to the accounting team, specializing in software engineering for asset management, insurance, and collective trust accounting fund (CTF) accounting
  • Actively engaged in the complete software development lifecycle
  • This encompassed meticulous planning, precise development, rigorous testing, meticulous code review, and seamless software deployment
  • Created a dynamic web page using Angular 6, meticulously tailored to present client portfolio data
  • This innovative solution enabled clients to interactively explore their portfolios through an intuitive, collapsible tree structure powered by D3.js.

IT Year-Round Intern

SAS Institute
11.2018 - 05.2018
  • An internship as part of the Infrastructure Service Desk in the Database Operations department
  • Resolved all incidents reported to the Service Desk by restoring normal service operation as quickly as possible
  • Utilized PERC, MIDAS, and ServiceNow ticketing systems to monitor, create, and resolve incidents
  • Routed incidents/requests to on-call personnel to resolve incidents while minimizing the impact on business operations.

Battalion Armorer

United States Army
04.2008 - 01.2012
  • An active-duty position assigned to the 1st Ranger Battalion, completing three (3) tours of duty to Afghanistan in support of Operation Enduring Freedom
  • Managed battalion armory, and organized weapons maintenance and training on four thousand (4,000)+ weapon systems
  • Recipient of the Army Commendation Medal, Army Service Ribbon, Army Good Conduct Medal, and Honor Grad at Advanced Individual Training.

Education

MBA - Information Systems and Business Analytics

University of Maryland, Robert H. Smith School of Business
College Park, Md
05.2025

Bachelor of Science - Computer Science and Business

North Carolina Central University
Durham, NC
05.2020

Skills

  • Information Technology
  • Project Lifecycle Management
  • Project Leadership
  • Incident Response
  • Malware Analysis
  • Automation
  • Network Security
  • Log Analysis
  • Dissection and Analysis of Network Traffic (06/2021)
  • Live Windows Endpoint Analysis (06/2021)
  • Network Traffic Attribution & Reconstruction (12/2020)
  • System & Event Log Analysis (12/2020)
  • Legal Compliance
  • Goal-Oriented
  • Effective Communication
  • Teamwork Orientation
  • Problem-Solving
  • Business Continuity

Timeline

Third Party Incident Management Lead

MetLife
12.2023 - Current

IT Risk, Security and Business Continuity Analyst

MetLife
11.2021 - Current

Technical Associate

MetLife
06.2020 - 11.2021

Software Engineer Intern

BlackRock, Inc.
05.2019 - 08.2019

IT Year-Round Intern

SAS Institute
11.2018 - 05.2018

Battalion Armorer

United States Army
04.2008 - 01.2012

MBA - Information Systems and Business Analytics

University of Maryland, Robert H. Smith School of Business

Bachelor of Science - Computer Science and Business

North Carolina Central University

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Cedric Smith