Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cedrick Byrd

Huntsville,AL

Summary

Highly adept Administrative Supervisor with noteworthy experience in managing administrative tasks, personnel supervision, and operational coordination. Proven skills in workflow optimization, policy implementation, and team leadership. Instrumental in streamlining office procedures to enhance efficiency and improve productivity. Consistently successful in fostering positive work environments and promoting professional development among staff members.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Clinical Admin. Supervisor

Optum
Huntsville, AL
12.2023 - 10.2024
  • Led a team of more than five employees.
  • Managed daily, weekly, and monthly team tasks.
  • Created on-call schedules for administrative teams.
  • Executed monthly audits on electronic medical records (EMR).
  • Served as department leader on the performance improvement committee.
  • Developed and implemented policies and procedures to ensure compliance with relevant laws and regulations.
  • Created reports for senior management regarding departmental performance, budgeting, and staffing
  • Supervised a team of administrative professionals including hiring, training, scheduling, evaluating performance and providing feedback
  • Developed strategies for streamlining day-to-day operations that increased productivity across the organization
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.

Intake Coordinator

Optum
Huntsville, AL
07.2021 - 12.2023
  • Facilitated onboarding of patients
  • Facilitated effective handoff processes among staff during patient onboarding
  • Processed insurance claims through pharmacy benefit management (PBM) and major medical policies, obtained prior authorizations, and provided insurance benefit quotes for services.
  • Reviewed clinical documentation and physician orders to assign appropriate ICD-10 coding for billing processing.
  • Tracked insurance claim denials to ensure prompt solutions.
  • Fostered employee growth through consistent metric evaluations
  • Served as Subject Matter Expert, offering guidance to colleagues
  • Facilitated daily branch meetings.
  • Led department discussions in company meetings

Adjunct Instructor

Calhoun Community College
Huntsville, AL
06.2021 - 08.2021
  • Conducted instructional courses in pharmaceutical practices for the technician program.
  • Provided feedback to students on their progress throughout the semester.
  • Maintained accurate records of attendance and grades for each student enrolled in the course.
  • Utilized various instructional technologies including online learning platforms, video conferencing tools, and interactive whiteboards.
  • Used variety of teaching methods such as lectures, discussions and demonstrations.

Senior Certified Pharmacy Technician

Optum
Huntsville , AL
01.2020 - 07.2021
  • Maintained accurate records and inventory of pharmaceuticals, supplies, and equipment.
  • Assisted in the preparation of sterile products for dispensing to patients.
  • Compounded and dispensed medications according to physician orders.
  • Filled prescriptions accurately under the direction of a pharmacist.
  • Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Certified Pharmacy Technician

Huntsville Hospital
Huntsville, AL
06.2010 - 12.2020
  • Conducted onboarding sessions for new hires
  • Verified accuracy of patient information on prescription orders.
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Conducted compliance packaging of prescribed medications into unit dose containers.
  • Maintained records of controlled substances dispensed according to state regulations.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.

Intern

Thrive Alabama
Huntsville, AL
06.2023
  • Conducted health education sessions during community outreach initiatives
  • Provided clients with access to PrEP resources
  • Completed 90-hour internship for Master's program

Education

Master of Science - Public Health

University of Alabama
Tuscaloosa, AL
08-2023

Bachelor of Science - Public Safety and Health Administration

Athens State University
Athens, AL
12.2020

Certificate - Pharmacy Technology

Wallace State Community College
Hanceville, AL
05.2010

Skills

  • Pharmaceutical Math Skills
  • Effective Team Leadership
  • Workforce Development Initiatives
  • Strategic Issue Resolution
  • Customer Engagement
  • Inventory Control
  • Expertise in Microsoft Office Suite
  • Sterile Compounding Expertise
  • Efficient Data Management
  • Health Insurance Verification
  • Health Education Expertise
  • Wellness Coaching
  • Quantitative Analysis
  • Operations Management

Accomplishments

  • Optum Super Hero 2023 Recipient
  • Huntsville Hospital Pharmacy Technician of the Year 2015 and 2017 Recipient

Certification

  • PTCB: Certified Pharmacy Technician

Timeline

Clinical Admin. Supervisor

Optum
12.2023 - 10.2024

Intern

Thrive Alabama
06.2023

Intake Coordinator

Optum
07.2021 - 12.2023

Adjunct Instructor

Calhoun Community College
06.2021 - 08.2021

Senior Certified Pharmacy Technician

Optum
01.2020 - 07.2021

Certified Pharmacy Technician

Huntsville Hospital
06.2010 - 12.2020

Master of Science - Public Health

University of Alabama

Bachelor of Science - Public Safety and Health Administration

Athens State University

Certificate - Pharmacy Technology

Wallace State Community College

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