Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
CustomerServiceRepresentative

Robert Finch

Springfield,OH

Summary

Driven Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales. Knowledgeable Telemarketer with 7 years of experience. Energetic, professional and results-driven. Experienced in cold calls, fundraising, sales and management.

Overview

7
7
years of professional experience

Work History

Telemarketing Sales Representative

Market USA
Houston, TX
01.2016 - 03.2021
  • Completed daily cold calling and outreach to build sales pipeline.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Assisted with training and orientation of new employees.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Recorded contact information of customers and potential customers in internal database.

Real Estate Agent

Harvesters Realtor Group Inc
City of Los Angeles, CA
07.2016 - 02.2018
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Used NTREIS and other realtor databases to find properties for clients.
  • Assisted clients in financial planning for purchase.
  • Advertised client properties through websites, social media and real estate guides.

Education

Associate of Arts - Business

Urbana University
Urbana, OH
03.2013

Skills

  • Speech Clarity
  • Verbal and Written Communication
  • Donation Solicitation
  • Marketing Strategies

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 10 staff members.

Affiliations

  • National Association of Social Workers
  • American Medical Informatics Association
  • American Marketing Association

Timeline

Real Estate Agent

Harvesters Realtor Group Inc
07.2016 - 02.2018

Telemarketing Sales Representative

Market USA
01.2016 - 03.2021

Associate of Arts - Business

Urbana University
Robert Finch