Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ceestra Burgess

Irvington

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Phlebotomist Technician

Planned Parenthood
04.2023 - 08.2023
  • Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.

Mobile Expert

T-Mobile
04.2022 - 05.2023
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.

Mobile Expert

Metro by T-Mobile
02.2021 - 10.2021
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.

Education

No Degree - Biology

Alabama State University
Montgomery, AL
05-2025

NSA Certification - Phlebotomy

New Grace Academe For Health Professions
East Orange, NJ
05-2024

Skills

  • Venipuncture
  • Proper tourniquet use
  • Order of draw
  • Virtual reality development
  • Mobile app monetization strategies
  • Mobile security best practices
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills

Languages

French
Elementary

Timeline

Phlebotomist Technician

Planned Parenthood
04.2023 - 08.2023

Mobile Expert

T-Mobile
04.2022 - 05.2023

Mobile Expert

Metro by T-Mobile
02.2021 - 10.2021

No Degree - Biology

Alabama State University

NSA Certification - Phlebotomy

New Grace Academe For Health Professions
Ceestra Burgess