Ceferino Fernandez
Renton,Washington
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
26
26
years of professional experience
Work History
Bartender
Whistle Stop Ale House
02.2008 - Current
- Provide Customer Service to Guest.
- Create Seasonal Cocktail menu.
- Prepare and serve cocktails to patrons.
- Anticipate guests’ needs to decide if additional service is needed.
- Operate register and maintain server’s receipt and money turn ins.
Bartender
Kingfish Cafe
12.2012 - 07.2013
- Provide Customer Service to Guest.
- Create Cocktail menu.
- Prepare and serve cocktails to patrons.
- Anticipate guests’ needs to decide if additional service is needed.
- Clean and stock bar.
Server
Rock Bottom Brewery
09.2005 - 08.2006
- Provide Customer Service to Guest
- Handling customer’s request and issues
- Expo/food runner
- Bus Tables
Server
Red Robin
05.2002 - 11.2005
- Provide Customer Service to Guest
- Handling customer’s request and issues
- Expo/food runner
- Bus Tables
Grocery Stocker
WinCo Foods
03.2001 - 04.2002
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Cashier
Costco
03.2000 - 02.2001
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise.
Education
High School -
John F Kennedy High School
07.1999
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Bellevue Community College
06.2001
Skills
- Over Twenty-Three years of experience in the food and hospitality industry
- Over Seventeen years of experience in a bar setting
- Demonstrated ability to provide guests with genuine hospitality and deliver exceptional services in the bar area
- Hands-on experience in taking orders quickly and making guests feel welcomed during their visit
- Proven record of helping guests to select menu items
- Experienced in Toast, Aloha, Dinerware, Remanco, and Maitre de pos systems
- Team Oriented
- Strong multitasking
- Team player attitude
Timeline
Bartender
Kingfish Cafe
12.2012 - 07.2013
Bartender
Whistle Stop Ale House
02.2008 - Current
Server
Rock Bottom Brewery
09.2005 - 08.2006
Server
Red Robin
05.2002 - 11.2005
Grocery Stocker
WinCo Foods
03.2001 - 04.2002
Cashier
Costco
03.2000 - 02.2001
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Bellevue Community College
High School -
John F Kennedy High School
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