Ceidleigh Evans
Avondale,AZ
Summary
Dedicated claims adjuster with extensive experience managing insurance claims, including bodily injury, general liability, commercial, and third-party claims. Skilled in conducting thorough investigations, evaluating claims, and negotiating fair settlements. Continuously enhancing expertise across various claim types to provide comprehensive support and effective solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Examiner III
Swift Transportation
Phoenix, AZ
08.2022 - Current
- Managed and investigated bodily injury claims from initiation to resolution.
- Conducted thorough interviews and investigations to determine coverage and liability.
- Evaluated medical records, police reports, and other documentation to assess injury severity and claim validity.
- Negotiated settlements with claimants, attorneys, and third-party representatives.
- Provided exceptional customer service and communication throughout the claims process.
Claims Adjuster II
Repwest Insurance
01.2021 - 08.2023
- Managed moving vehicle, SIU-involved, and million-dollar coverage claims.
- Presented high-dollar/large-loss claims to committees for review and recommendations.
- Conducted comprehensive investigations of complex insurance claims, meticulously gathering evidence and analyzing relevant documentation.
Special Investigator
Repwest Insurance
09.2019 - 01.2021
- Conducted in-depth investigations into suspected insurance fraud cases.
- Reviewed and analyzed recorded statements from interviews conducted by hired investigators with parties suspected of fraud.
- Noted key details and insights to support thorough investigations into potential insurance fraud cases.
- Analyzed claim documentation and gathered evidence to uncover fraudulent activities.
- Filed requisite claims with the DOI and NICB, ensuring compliance with regulatory guidelines and facilitating comprehensive investigation into potential fraudulent activities
Claims Adjuster I
Repwest Insurance
11.2017 - 09.2019
- Delivered exceptional customer service through inbound calls.
- Reported diverse claim types such as storage, truck, trailer, hitch, and general liability.
- Accurately documented and processed claim information provided by customers and claimants.
- Demonstrated strong multitasking abilities in a fast-paced environment.
- Initiated subrogation letters and efficiently completed assigned tasks.
Central Reporting Unit
Repwest Insurance
05.2017 - 10.2017
- Provide customer service via inbound calls
- Report various claim types including: Storage,Truck, Trailer and Hitch
- Accurately notate and fill in claim information provided by customer sand claimants
- Ability to multi-task in a fast-paced environment
- Send out Subrogation letters and completed additional tasks given.
Education
Bachelor of Arts - Finance
University of Arizona Global Campus
true04-2025
Skills
- Creative problem solver
- Quick learner
- Exceptional communicator
- Strong ability to multi-task
Certification
- I hold an active Adjuster's license in Arizona.
Timeline
Examiner III
Swift Transportation
08.2022 - Current
Claims Adjuster II
Repwest Insurance
01.2021 - 08.2023
Special Investigator
Repwest Insurance
09.2019 - 01.2021
Claims Adjuster I
Repwest Insurance
11.2017 - 09.2019
Central Reporting Unit
Repwest Insurance
05.2017 - 10.2017
Bachelor of Arts - Finance
University of Arizona Global Campus
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