Summary
Overview
Work History
Education
Skills
Timeline
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Cela Wright Fitzwater

Woodstown,NJ

Summary

Detail-oriented and results-driven bookkeeping clerk with a strong background in maintaining accurate financial records and leveraging accounting software to ensure compliance with company policies. Skilled in preparing comprehensive financial reports that support data-driven decision-making. Also recognized as a customer service expert, with a passion for building strong client relationships. Excels in high-pressure environments, with exceptional problem-solving abilities, time management skills, and adaptability. Committed to operational accuracy, team collaboration, and delivering excellent service, internally and externally.

Overview

9
9
years of professional experience

Work History

Bookkeeper (Remote)

JM Weld & Fabrication
Harrisonburg, VA
01.2023 - Current
  • Maintained accurate financial records by entering transactions into FreshBooks accounting software, ensuring compliance with company policies and procedures.
  • Compiled and analyzed financial data to prepare detailed monthly reports, delivering actionable insights to support management decision-making.
  • Reconciled bank statements and financial accounts, identifying and resolving discrepancies to maintain financial accuracy.
  • Developed and maintained organized filing systems for financial documents, ensuring quick and easy access.
  • Assisted during audits by preparing documentation, and addressing inquiries from external auditors.
  • Managed accounts payable and receivable processes, facilitating smooth and efficient financial operations.

Bartender Shift Manager

Billy Jack's Shack
Harrisonburg, VA
04.2020 - 01.2023
  • Delivered exceptional customer service by efficiently serving drinks and food, ensuring guest satisfaction, and fostering positive relationships with the community.
  • Enhanced communication and interpersonal skills through daily interaction with a diverse clientele.
  • Supervised and coordinated bar and restaurant staff during shifts, ensuring smooth operations and excellent team performance.
  • Maintained a clean, organized, and compliant bar environment in line with health and safety standards.
  • Managed inventory, restocked supplies, and handled cash transactions accurately.
  • Trained new staff members on service standards and operational procedures, promoting a collaborative work environment.

Assisted Living Caregiver

Alice Amos
Bridgewater, VA
01.2019 - 06.2021
  • Provided compassionate daily assistance to an elderly woman, ensuring her comfort, safety, and well-being.
  • Supported activities of daily living with patience and respect, fostering independence while offering necessary care.
  • Developed strong interpersonal skills by building a trusting relationship based on empathy and understanding.
  • Managed challenging and sometimes uncomfortable situations with sensitivity and professionalism.
  • Maintained a clean, safe, and comfortable environment tailored to the individual’s needs.

Assistant Manager

Rack Rooms Shoe Store
Harrisonburg, VA
08.2016 - 04.2020
  • Promoted from Sales Associate to Assistant Manager due to strong work ethic, dedication, and leadership abilities.
  • Assisted customers with product selection and inquiries, ensuring a positive shopping experience and high customer satisfaction.
  • Managed store operations including opening and closing procedures, cash handling, and preparing nightly bank deposits.
  • Conducted monthly inventory counts, maintaining accurate stock levels and minimizing shrinkage.
  • Placed orders to replenish inventory, coordinating with suppliers to ensure timely delivery.
  • Led and supported the sales team, fostering a collaborative and customer-focused environment.
  • Greeted customers warmly, addressing concerns promptly and ensuring overall satisfaction.

Education

Associate of Science - Associates Degree

Blue Ridge Community College
Weyers Cave, VA
12-2020

Some College (No Degree) - Health Sciences

James Madison University
Harrisonburg, VA

Skills

  • Sales expertise
  • Professional telephone etiquette
  • Accounting software proficiency
  • Multitasking skills
  • Attention to detail
  • Customer service excellence
  • Organizational skills
  • Personable demeanor

Timeline

Bookkeeper (Remote)

JM Weld & Fabrication
01.2023 - Current

Bartender Shift Manager

Billy Jack's Shack
04.2020 - 01.2023

Assisted Living Caregiver

Alice Amos
01.2019 - 06.2021

Assistant Manager

Rack Rooms Shoe Store
08.2016 - 04.2020

Associate of Science - Associates Degree

Blue Ridge Community College

Some College (No Degree) - Health Sciences

James Madison University