Celena Miramontes
Bakersfield,CA
Summary
Assisted customers with inquiries and provided support in problem-solving. Demonstrated strong work ethic and commitment to learning new skills. Maintained courteous interactions with clients and colleagues.
Overview
2022
2022
years of professional experience
Work History
Retail Sales Associate
H&M Retail Store
Bakersfield, CA
2021 - 2023
- Provided exceptional customer service, enhancing overall shopping experience for diverse clientele.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Collaborated with team members to maintain visual merchandising standards and appealing store displays.
- Trained new associates on sales techniques, product knowledge, and operational procedures.
- Developed training materials focused on product features to enhance staff knowledge and engagement with customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Host
The golden ox
Bakersfield, CA
06.2019 - 04.2021
- Customer service, people skills, welcoming guests in a warm and friendly manner, seats guests, bus tables, take phone calls, hand out beverages.
Secretary
Truck and Trailer
Bakersfield, CA
12.2017 - 05.2018
- Filed paperwork, placed part orders, answered phone calls, scheduled meetings, greeted customers
Hostess
San Manuel Casino
San Bernardino, CA
07.2016 - 10.2016
- Greeted and servers guest cocktails And food, took cocktails orders, ensured a pleasant atmosphere for guest.
McDonalds Crew Member
McDonald's
Bakersfield, CA
12.2013 - 06.2016
- Performed duties as cashier ,cleaned and maintained dining area, stocked restaurant with necessary condiments and utensils, encouraged and worked with line cooks to ensure a quality and fast product.
Education
Some college - undefined
Skills
- Assisted in managing front office operations in a restaurant setting Supported host/hostess duties to enhance guest experiences Operated computer systems for efficient task completion
Languages
Spanish
Native or Bilingual
Timeline
Host
The golden ox
06.2019 - 04.2021
Secretary
Truck and Trailer
12.2017 - 05.2018
Hostess
San Manuel Casino
07.2016 - 10.2016
McDonalds Crew Member
McDonald's
12.2013 - 06.2016
Some college - undefined
Retail Sales Associate
H&M Retail Store
2021 - 2023