Celene Cervantes

what I do as a janitorial cleaner is I make sure everything is nice and clean trashes are out,mop floors,clean restrooms ,mirror are clean,dust offices etc

• I also do house keeping
• houses apartment cleaning

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Recognized by management for providing exceptional customer service.

• I was a barista at glow tea I was an opener and a closer. I prepared drinks make drinks make sure everything was stocked I would also do inventory. Also I was a cashier I would only work alone I have costumer service experience for 6 years.
• Also I would serve boa box
• Serve
• 
  

• Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
• Handled multi-line phone system, directing calls to appropriate departments promptly.
• Coordinated office supplies inventory, optimizing procurement processes for cost efficiency.
• Developed and maintained filing systems, improving document retrieval speed and accuracy.

• Cashier
• Go backs
• Stocker
• Opener
• Closer
• Costumer service
• Cleaner

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Barista
• Server
• Food maker
• Costumer service