Celene Sloley

Salon 9TwoO

Bel Air, MD

06.2020 - Current

Answered telephone calls to provide information and schedule new appointments.
Offered exceptional service and support to walk-in and scheduled customers.
Prepared clients for hair cuts, blow-drying, and styles with excellent shampoo service and therapeutic experience.
Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
Completed basic styles for regular customers by using strong blow-drying and natural hair styling.
Sanitized and organized station and tools by wiping the chairs down after every customer, and setting up the main stylists station before clients come in. Sweeping and clearing areas as well.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results and making conversation with them to build the comfortable aura.
Consistently received positive performance reviews from guests.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Washed used bowls in order to reuse them for the next customer so the supplies and materials can be used constantly.
Applying treatments on hair loss clients and clients with hair / scalp issues.