CELENE TROYA
Hackensack,NJ
Summary
Based on my experience at Colombia Bakery, adept at handling high-pressure situations and improving customer satisfaction. Skilled in cash transactions and fostering team collaboration. My patience and ability to connect with customers have consistently elevated the customer service experience. Energetic and dependable person.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Colombia Bakery
04.2024 - Current
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Passionate about learning and committed to continual improvement.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Collaborated with team members to streamline checkout processes, reducing average customer wait time.
- Good at answering calls, taking orders, and making customers to feel welcomed, important, and appreciated.
- Worked well in a team setting, providing support and guidance.
Waitress
America Central
02.2024 - 04.2024
- Remained calm and poised when dealing with difficult customers or during busy schedules.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Built a good relationship with customers through friendly interactions and attended to their preferences.
- Answered customers' questions, recommended items, and recorded order information.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Education
High School Diploma -
Clemente Yerovi Indaburu
Guayaquil, EC03-2022
Skills
- Ability to connect and provide customer satisfaction
- Handling cash and credit cards transactions, also operating cash registers
- Capable of working under pressure
- Listen to customer needs and give them a solution
- Good at working as a team and supporting coworkers in difficult moments
- Dependable person and punctuality
- Patience and composure
Languages
English
Full Professional
Spanish
Native or Bilingual
Interests
- Psychology
- Creative Writing
Timeline
Customer Service Cashier
Colombia Bakery
04.2024 - Current
Waitress
America Central
02.2024 - 04.2024
High School Diploma -
Clemente Yerovi Indaburu
Similar Profiles
YULIETH CARDONAYULIETH CARDONA
Atencion al Cliente at colombia bakery restaurante y barAtencion al Cliente at colombia bakery restaurante y bar
Wilnelia Merced Mendoza BelloWilnelia Merced Mendoza Bello
Ventas O Prospectador al Cliente Asistente Virtual at Online Pro Talent Sede Colombia, Atomy Empresa Coreana Sede Colombia , Vendedor, ProspectarVentas O Prospectador al Cliente Asistente Virtual at Online Pro Talent Sede Colombia, Atomy Empresa Coreana Sede Colombia , Vendedor, Prospectar
RAUL FELIPE PINZON MARTINEZRAUL FELIPE PINZON MARTINEZ
LEAD CHEF KITCHEN EXITO WOW at Exito Group (Colombia) - Casino GroupLEAD CHEF KITCHEN EXITO WOW at Exito Group (Colombia) - Casino Group