Celesley Burgos
Fort Worth,TX
Summary
Honest, reliable, goal oriented associate with strong organizational skills. Seeking customer service position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Cashier
Fiesta Market
05.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Tagged and prepared new merchandise for retail sales.
- Assisted with cleaning/wiping down registers, sweeping work stations,restocking cleaning supplies.
- Assisted with training new employees & going over company policies and protocol.
- Assisted with training new employees
Host
Chuys
08.2022 - 05.2023
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Seated patrons based on guest preferences and seating availability.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Answered phone calls to take orders, give information and document reservations.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Amon Carter High School
Fort Worth, United States06.2023
Skills
- POS Systems
- Cash Handling
- Payment Processing
- Customer Assistance
- Product restocking
- Customer service excellence
- Identification checks
- Staff Training
- Payment Collection
- Proficient W/ Outlook
- Data Entry
- Knowledge W/Basic math
Timeline
Cashier
Fiesta Market
05.2023 - Current
Host
Chuys
08.2022 - 05.2023
High School Diploma -
Amon Carter High School
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