Service Leader
Chipotle Restaurant
11.2025 - 11.2025
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Supported team members in food preparation and service tasks during peak hours.
- Learned and applied safety protocols to ensure compliance with health regulations.
- Engaged with customers to provide excellent service and address inquiries effectively.
- Monitored inventory levels to assist in restocking supplies as needed for daily operations.
- Contributed to team efforts in achieving high customer satisfaction ratings through attentive service.
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
- Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.
- Improved response times to customer inquiries by developing efficient workflows and leveraging technology solutions.
- Assisted with fundraising activities.