Summary
Overview
Work History
Education
Skills
Certifications And Technical Skills
Timeline
Generic

Celeste Aponte

Seaford,DE

Summary

Dynamic security professional with extensive experience at TidalHealth, excelling in surveillance operations and emergency monitoring. Proven ability to enhance visitor management and uphold safety protocols. Skilled in effective communication and problem-solving, ensuring a secure environment while delivering exceptional customer service. Committed to maintaining high standards in fast-paced settings.

Overview

15
15
years of professional experience

Work History

Security Receptionist

TidalHealth
Seaford, DE
01.2025 - Current
  • Served as the first point of contact for visitors and patients, providing accurate information and professional assistance.
  • Monitored and communicated Life Safety alarms, including fire panels, medical gas panels, and nurse call systems, from a centralized console.
  • Operated video surveillance systems and monitored assigned areas to ensure safety and regulatory compliance.
  • Escorted visitors as needed, and upheld strict access control protocols across hospital departments.

Transportation & Logistics Dispatcher

Next Level Brokerage LLC
Seaford, DE
11.2022 - Current
  • Coordinated delivery schedules, dispatched drivers, and resolved real-time routing and communication issues.
  • Maintained multiple phone lines and managed high-volume client communications.
  • Provided operational support to ensure timely, accurate logistics execution.

Independent Driver

Uber
New Jersey
12.2018 - Current
  • Delivered timely and safe transportation while maintaining a 5-star customer service record.
  • Communicated effectively with riders and addressed trip-related concerns swiftly and calmly.

Security, Range Safety & Training Support

Worthen Protection Services
Irvington, NJ
01.2024 - 01.2025
  • Monitored facility safety and supported training sessions by guiding clients and ensuring compliance.
  • Logged daily reports and handled incident documentation with discretion and professionalism.

Security Officer

Allied Universal
East Brunswick, NJ
12.2017 - 12.2019
  • Controlled facility access, monitored surveillance systems, and provided support in emergency situations.
  • Maintained detailed security logs and coordinated visitor screening procedures.

Processor (Temp Assignment)

Integrity Staffing
Elizabeth, NJ
08.2016 - 01.2017
  • Supported inventory control, order processing, and on-floor customer assistance.
  • Ensured accuracy in product handling and warehouse documentation.

Sales, Stock & Service Clerk

Walgreens
Orange, NJ
09.2012 - 05.2013
  • Provided checkout assistance, handled product inquiries, and maintained inventory on sales floor.
  • Delivered quality customer service and resolved returns and exchanges efficiently.

Sales & Service Clerk

Shoe Spot, Inc.
Orange, NJ
05.2010 - 01.2011
  • Assisted customers with product selection and point-of-sale transactions.
  • Managed exchanges, returns, and answered customer questions with care and accuracy.

Education

High School Diploma -

Orange High School
Orange, NJ
06-2013

Skills

  • Security Operations & Surveillance
  • Customer Relations & Conflict Resolution
  • Logistics Dispatch & Scheduling
  • Emergency & Alarm Monitoring Systems
  • Microsoft Office
  • Video surveillance operation
  • Access control
  • Effective communication
  • Attention to detail
  • Problem solving
  • Visitor management
  • Telephone etiquette
  • Call Handling (Inbound/Outbound)
  • Visitor Screening & Access Control
  • Time Management & Multitasking

Certifications And Technical Skills

  • CPR Certified
  • Armed NJ SORA License | Firearms ID Card | Delaware Handgun Carry Permit
  • Life Safety Systems Monitoring (Fire, Medical Gas, Hillrom Nurse Call)
  • Microsoft Office Suite | Video Surveillance Systems
  • Vehicle Operator’s License
  • Excellent Verbal Communication | Team Collaboration

Timeline

Security Receptionist

TidalHealth
01.2025 - Current

Security, Range Safety & Training Support

Worthen Protection Services
01.2024 - 01.2025

Transportation & Logistics Dispatcher

Next Level Brokerage LLC
11.2022 - Current

Independent Driver

Uber
12.2018 - Current

Security Officer

Allied Universal
12.2017 - 12.2019

Processor (Temp Assignment)

Integrity Staffing
08.2016 - 01.2017

Sales, Stock & Service Clerk

Walgreens
09.2012 - 05.2013

Sales & Service Clerk

Shoe Spot, Inc.
05.2010 - 01.2011

High School Diploma -

Orange High School

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Celeste Aponte