Celeste Chapa

• Greeted customers and helped with product questions, selections, and purchases.
• Stocked merchandise from back room to sales floor.
• Restocked unwanted merchandise from front end and fitting rooms back to the floor.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

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• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Collaborated with team members to complete orders.
• Improved customer satisfaction by providing friendly and efficient service at the register.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• Prepared salads, soups and sandwiches for customers.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Assisted other team members to achieve goals.