Celeste De Armas
Homestead,FL
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
My Kid Therapy Center
01.2021 - 02.2024
- Supervise and train behavioral teams in home and clinic settings
- Conduct assessments and develop individualized treatment plans
- Analyze behavioral data and implement evidence-based protocols
- Prepare and submit documentation including progress reports and updated plans
Care Coordinator
UnitedHealth Group
07.2019 - 06.2021
- Guided Medicare clients through claims, benefits, and provider communication
- Resolved billing and eligibility issues with critical thinking in complex cases
- Promoted self-service resources and ensured customer satisfaction
Retail Supervisor
Icing By Claire's
03.2015 - 02.2019
- Led team operations, managed scheduling, and coached staff on sales goals
- Ensured proper store opening/closing and maintained inventory; trained new employees on sales techniques and company policies
- Maintained high customer service standards by resolving issues quickly and fostering a positive shopping experience
Associate Banker
JPMorgan Chase & Co.
09.2016 - 02.2019
- Processed deposits, withdrawals, and account transactions with accuracy
- Promoted financial products and ensured compliance with regulations
- Managed daily cash handling and end-of-day balancing
Education
Bachelor's - Psychology
Capella University
Associate Degree - undefined
Miami Dade College
High School Diploma -
Miami Coral Park
Skills
- Applied Behavior Analysis (ABA)
- Autism Spectrum Support
- Behavioral Health Documentation
- Client Advocacy & Scheduling
- Communication & Customer Service
- Microsoft Office (Word, Excel, PowerPoint)
- Bilingual: English & Spanish
- Inventory Management & Training
Certification
- RBT - Registered Behavior Technician
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
My Kid Therapy Center
01.2021 - 02.2024
Care Coordinator
UnitedHealth Group
07.2019 - 06.2021
Associate Banker
JPMorgan Chase & Co.
09.2016 - 02.2019
Retail Supervisor
Icing By Claire's
03.2015 - 02.2019
Associate Degree - undefined
Miami Dade College
Bachelor's - Psychology
Capella University
High School Diploma -
Miami Coral Park
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