Highly-motivated employee with exceptional interpersonal skills and a strong work ethic. Dedicated to providing positive and memorable customer experiences. Skilled at working independently and quickly acquiring new skills.
Overview
20
20
years of professional experience
Work History
Part Time Property Manager
Asheville Luxury Cottages
Asheville, USA
01.2020 - 08.2024
Oversaw full scope of tasks for managing short-term rental properties
Administrative Assistant and Office Manager
CEDAR BROOK PROPERTIES
Weaverville, USA
06.2005 - 11.2019
Served as administrative assistant to owner
Managed reservations through efficient handling of contacts and payments
Answered questions, resolved guest issues, and complaints.
Delivered outstanding service resulting in numerous 5-star reviews
Proficient in Microsoft Word, Excel, and Outlook applications
Developed and updated web content
Produced official correspondence
Directed teams responsible for maintaining rental units
Screened and selected candidates for housekeeping roles,
Conducted property inspections to ensure guest readiness
Scheduled routine and emergency maintenance services for properties
Placed and expedited orders for necessary supplies
Administrative Assistant – Part time
Denise Hedges Life Work Coaching
Fletcher, USA
01.2005 - 01.2010
Managed daily administrative tasks for solo enterprise
Scheduled appointments accurately
Produced educational materials for seminars
Documented feedback and key takeaways from workshops
Handled banking and errand activities meticulously
Resolved minor technical problems
Education
BA -
Antioch University
Seattle, Washington
Skills
18 Years in excellent customer service
Exceptional oral and written communication skills
Dependable, and consistently trustworthy
Detail-Oriented Approach
Maintenance Scheduling
Administrative Support
References
References available upon request.
Timeline
Part Time Property Manager
Asheville Luxury Cottages
01.2020 - 08.2024
Administrative Assistant and Office Manager
CEDAR BROOK PROPERTIES
06.2005 - 11.2019
Administrative Assistant – Part time
Denise Hedges Life Work Coaching
01.2005 - 01.2010
BA -
Antioch University
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