Celeste Fredrickson
Leicester,USA
Summary
Results-driven Manager with 11 years of customer service experience and 8 years of management and training experience. Highly proficient in training and employee management. Committed to achieving set goals and completing monthly tasks to maintain smooth operations. Continuously seeks opportunities to enhance personal performance and contribute to departmental improvement.
Overview
8
8
years of professional experience
Work History
Accounts Payable Manager
Sellia Corporation
05.2022 - Current
- Train and mentor team members on company best practices and provide ongoing support for professional development
- Manage vendor relationships
- Process and approve invoices for 32 restaurant locations
- Reconcile vendor statements, research late payments, request missing documents
- Resolve invoice discrepancies to avoid overpayments
- Review employee expense reports to ensure all spending is within company guidelines
- Implement process improvements to streamline accounts payable procedures, resulting in increased efficiency and productivity
Assistant Store Manager
Yankee Candle
08.2021 - 05.2022
- Oversaw staff scheduling and addressed customer service issues.
- Coordinate daily operations alongside store manager, overseeing visual merchandising for new products.
- Conduct interviews and coordinate onboarding activities.
- Manage training of new employees
Key Carrier/Customer Service Lead
Marshalls
06.2020 - 06.2021
- Provided support for team members during the sales process, including answering questions on rates, discounts, and phone plans
- Oversee training of new employees
- Ensure retail floor is kept neat and clean
Trio Junior Fellow
TRIO Student Support Services
08.2019 - 05.2020
- Networked and built strong presence with peers to facilitate professional relationships.
- Collaborated with team to optimize workflow and achieve objectives.
- Organized events for students to boost engagement
- One-on-one work with students to help determine issues they experienced and help to create plans to work around these issues
Shift Manager in Training
Sellia Corporation, McDonalds
11.2016 - 05.2020
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Enhanced customer satisfaction by addressing concerns promptly and professionally.
- Oversaw training of employees
Education
Bachelor Of Music Education - Music Education
Plymouth State University
Plymouth, NHHigh School Diploma -
Uxbridge High School
Uxbridge, Ma05.2017
Skills
- Team Training
- Customer Service
- System Implementation
- Process Improvement
- Hiring Support
- Microsoft365
- Accounts Payable
- Invoice Review
- Vendor Management
- Inventory Management
- Sales Forecasting
- Staff Scheduling
- Visual Merchandising
- Sales Reporting
- Data Entry
- Attention to Detail
- Records Management
- Payment Processing
- Bill Tracking
Timeline
Accounts Payable Manager
Sellia Corporation
05.2022 - Current
Assistant Store Manager
Yankee Candle
08.2021 - 05.2022
Key Carrier/Customer Service Lead
Marshalls
06.2020 - 06.2021
Trio Junior Fellow
TRIO Student Support Services
08.2019 - 05.2020
Shift Manager in Training
Sellia Corporation, McDonalds
11.2016 - 05.2020
High School Diploma -
Uxbridge High School
Bachelor Of Music Education - Music Education
Plymouth State University